monday.com + RingCentral Integration | Streamline Communication & Project Management

Explore Triggers and Actions

New Board Created

Trigger new event when a board is created in Monday.

Column Value Updated (Instant)

Trigger new event when a column value is updated on a board.

Name Updated (Instant)

Trigger new event when an item's name is updated.

New Item Created (Instant)

Trigger new event when a new item is added to a board.

New Sub-Item Update (Instant)

Trigger new event when an update is posted in sub-items.

New Sub-Item Created (Instant)

Trigger new event when a sub-item is created.

New User Created

Trigger new event when a new user is created in Monday.

Specific Column Updated (Instant)

Trigger new event when a value in the specified column is updated.

Column Value Updated (Instant)

Trigger new event when a column value is updated on a board.

Get Message

Get message from the Message Store. See the API docs

Create Meeting

Creates a new meeting.

Make CallOut

Creates a new outbound call out session. See the API docs

Create Contact

Creates a user personal contact.

Send SMS

Creates and sends a new text message.

Download Recording

Gets a recording and downloads it to the /tmp directory.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Monday and Ringcentral?

The monday.com and RingCentral integration empowers teams to enhance collaboration by bringing powerful communication tools directly into your project workflows. Make calls, send messages, and manage meetings without leaving monday.com, ensuring that your team stays connected and productive. Automate notifications and sync call logs to keep your projects on track and your communication transparent.

Frequently asked questions

What features are available with the monday.com and RingCentral integration?

With this integration, you can initiate RingCentral calls and messages directly from monday.com, receive call notifications within your boards, log call details automatically, and schedule RingCentral meetings linked to your projects.

How do I set up the integration between monday.com and RingCentral?

To set up the integration, navigate to the monday.com Apps Marketplace, find the RingCentral app, and follow the prompts to connect your RingCentral account. Once connected, customize your integration settings to fit your workflow.

Can I track call activity within monday.com boards?

Yes, the integration allows automatic logging of call details such as call duration, participants, and notes directly into your monday.com boards, providing a clear overview of communication history related to your projects.

Is the integration secure and compliant with data privacy standards?

Absolutely. Both monday.com and RingCentral adhere to strict security protocols and compliance standards, ensuring that your data is protected and handled with the highest level of privacy and security.

Does this integration support mobile use?

Yes, the integration works seamlessly across desktop and mobile devices, allowing you to manage calls and communications on the go while staying connected to your project workflows.

Monday and Ringcentral Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Monday and Ringcentral?

Frequently asked questions

Built by folks who built

AI That Works for Support Teams