monday

WhatsApp Business

Monday and Whatsapp Business Integration

Seamlessly connect monday.com with WhatsApp Business to streamline your team communication and customer interactions in one unified platform.

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Explore Triggers and Actions

New Board Created

Trigger new event when a board is created in Monday.

Column Value Updated (Instant)

Trigger new event when a column value is updated on a board.

Name Updated (Instant)

Trigger new event when an item's name is updated.

New Item Created (Instant)

Trigger new event when a new item is added to a board.

New Sub-Item Update (Instant)

Trigger new event when an update is posted in sub-items.

New Sub-Item Created (Instant)

Trigger new event when a sub-item is created.

New User Created

Trigger new event when a new user is created in Monday.

Specific Column Updated (Instant)

Trigger new event when a value in the specified column is updated.

Column Value Updated (Instant)

Trigger new event when a column value is updated on a board.

Send Voice Message

Sends a voice message

Send Text Using Template

Send a text message using a pre-defined template

Send Text Message

Sends a text message

List Message Templates

Lists message templates

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Monday and Whatsapp Business?

The monday.com and WhatsApp Business integration empowers your team to automate message workflows, receive real-time notifications, and manage customer conversations directly from your monday.com boards. Enhance collaboration, improve response times, and keep all your communication organized without switching between apps.

Frequently asked questions

How does the monday.com and WhatsApp Business integration work?

This integration connects your monday.com workflows with WhatsApp Business, allowing you to send and receive messages, automate notifications, and track communication status directly within your monday.com boards.

Can I automate WhatsApp messages based on monday.com board updates?

Yes! You can set up automation rules to trigger WhatsApp Business messages when specific changes occur on your monday.com boards, such as status updates or new item creations.

Is it possible to manage multiple WhatsApp Business numbers with monday.com?

Currently, the integration supports linking one WhatsApp Business number per monday.com account, but you can manage multiple conversations and contacts efficiently within that setup.

Do I need technical skills to set up this integration?

No technical expertise is required. The integration setup is straightforward with step-by-step guidance available within monday.com’s integration center.

Is my data secure when using the monday.com and WhatsApp Business integration?

Absolutely. Both monday.com and WhatsApp Business adhere to strict security protocols to ensure your data and communications remain private and protected.

Monday and Whatsapp Business Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Monday and Whatsapp Business?

Frequently asked questions

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