monday.com + Zoho Desk Integration | Streamline Support & Project Management

Explore Triggers and Actions

New Board Created

Trigger new event when a board is created in Monday.

Column Value Updated (Instant)

Trigger new event when a column value is updated on a board.

Name Updated (Instant)

Trigger new event when an item's name is updated.

New Item Created (Instant)

Trigger new event when a new item is added to a board.

New Sub-Item Update (Instant)

Trigger new event when an update is posted in sub-items.

New Sub-Item Created (Instant)

Trigger new event when a sub-item is created.

New User Created

Trigger new event when a new user is created in Monday.

Specific Column Updated (Instant)

Trigger new event when a value in the specified column is updated.

Column Value Updated (Instant)

Trigger new event when a column value is updated on a board.

Add Ticket Attachment

Attaches a file to a ticket.

Create Contact

Creates a contact in your help desk portal.

Create Account

Creates an account in your help desk portal.

Add Ticket Comment

Adds a comment to a ticket.

Create Ticket

Creates a ticket in your helpdesk.

Find Contact

Searches for contacts in your help desk portal.

Find or Create Contact

Finds or create a contact.

Search Ticket

Searches for tickets in your help desk.

Send E-Mail Reply

Sends an email reply.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Monday and Zoho Desk?

The monday.com and Zoho Desk integration empowers teams to synchronize support tickets and project tasks effortlessly. Automatically create and update monday.com items from Zoho Desk tickets, ensuring your customer service and project teams stay aligned in real time. This integration helps reduce manual data entry, improve response times, and enhance collaboration across departments.

Frequently asked questions

What does the monday.com and Zoho Desk integration do?

It connects your Zoho Desk support tickets with monday.com boards, allowing automatic creation and updates of tasks based on ticket status, so your teams can track and manage customer issues efficiently.

How do I set up the integration between monday.com and Zoho Desk?

You can set up the integration through the monday.com Apps Marketplace by connecting your Zoho Desk account and configuring triggers and actions to sync tickets and tasks according to your workflow needs.

Can I customize which Zoho Desk tickets sync to monday.com?

Yes, the integration allows you to filter tickets by status, priority, or department to ensure only relevant tickets are synced to your monday.com boards.

Will updates in monday.com reflect back in Zoho Desk?

Yes, changes made to tasks in monday.com can be configured to update the corresponding tickets in Zoho Desk, keeping both platforms in sync.

Is the integration secure and compliant with data privacy standards?

Absolutely. The integration uses secure APIs with encryption and adheres to industry-standard data privacy and security protocols to protect your information.

Monday and Zoho Desk Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Monday and Zoho Desk?

Frequently asked questions

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