Nimble
Microsoft Entra ID

Nimble and Microsoft Entra Id Integration

Seamlessly connect Nimble with Microsoft Entra ID to streamline identity and access management across your organization.

Explore Triggers and Actions

New Contact Created
Trigger new event when a contact is created.
Add Member To Group
Adds a member to a group Microsoft Entra ID.
Remove Member From Group
Removes a member from a group Microsoft Entra ID.
Search Groups
Searches for groups by name or description.
Update User
Updates an existing user in Microsoft Entra ID.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Nimble and Microsoft Entra Id?

The Nimble and Microsoft Entra ID integration enables secure, centralized user authentication and authorization. By leveraging Microsoft Entra ID's robust identity platform, Nimble users can enjoy single sign-on (SSO), automated user provisioning, and enhanced security controls. This integration simplifies access management, reduces administrative overhead, and ensures compliance with enterprise security standards.

Connect
Nimble
and
Microsoft Entra ID
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What benefits does integrating Nimble with Microsoft Entra ID provide?

Integrating Nimble with Microsoft Entra ID offers streamlined user authentication via single sign-on, automated user provisioning and deprovisioning, enhanced security through conditional access policies, and centralized identity management to improve operational efficiency.

How do I set up the Nimble and Microsoft Entra ID integration?

To set up the integration, administrators need to register Nimble as an enterprise application within the Microsoft Entra ID portal, configure SSO settings, and map user attributes for provisioning. Detailed setup guides and support are available within Nimble’s integration documentation.

Does this integration support multi-factor authentication (MFA)?

Yes, Microsoft Entra ID’s multi-factor authentication capabilities can be enforced for Nimble access, adding an extra layer of security to protect your organization’s data.

Can I automate user provisioning and deprovisioning with this integration?

Absolutely. The integration supports SCIM-based automated provisioning, allowing users to be automatically created, updated, or removed in Nimble based on their status in Microsoft Entra ID.

Is the integration compliant with enterprise security standards?

Yes, by leveraging Microsoft Entra ID’s security features such as conditional access, MFA, and audit logging, the integration helps maintain compliance with industry and organizational security policies.

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