Notion and Zendesk Integration

Explore Triggers and Actions

New Comment Created

Trigger new event when a new comment is created in a page or block.

New Database Created

Trigger new event when a database is created.

New Page in Database

Trigger new event when a page is created in the selected database.

Page or Subpage Updated

Trigger new event when the selected page or one of its sub-pages is updated.

New or Updated Page in Database (By Timestamp)

Trigger new event when a page is created or updated in the selected database.

Page Updated

Trigger new event when a selected page is updated.

New or Updated Page in Database (By Property)

Trigger new event when a page is created or updated in the selected database.

Update Ticket

Updates a ticket.

Search Tickets

Searches for tickets using Zendesk's search API.

Get Ticket Info

Retrieves information about a specific ticket.

List Tickets

Retrieves a list of tickets.

Delete Ticket

Deletes a ticket.

Create Ticket

Creates a ticket.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Notion and Zendesk?

Our Notion-Zendesk integration empowers your support team by syncing Zendesk tickets with Notion pages, enabling centralized knowledge sharing and faster issue resolution. Automatically create, update, and organize support tickets and documentation between both platforms, ensuring your team stays aligned and customers receive timely assistance.

Frequently asked questions

How does the Notion and Zendesk integration work?

The integration syncs Zendesk tickets with Notion pages, allowing you to create and update support documentation directly from Zendesk and keep your knowledge base current without switching platforms.

Can I automate ticket creation in Zendesk from Notion?

Yes, you can set up workflows to automatically generate Zendesk tickets from Notion tasks or notes, helping you track and manage customer issues efficiently.

Is the integration secure?

Absolutely. Our integration uses secure API connections with encryption to protect your data and complies with industry-standard security protocols.

Do I need technical skills to set up the integration?

No technical expertise is required. Our user-friendly setup guides and support make it easy to connect Notion and Zendesk in minutes.

Can I customize what data syncs between Notion and Zendesk?

Yes, you can tailor the integration to sync specific ticket fields, statuses, and Notion page properties to fit your team's workflow.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Notion and Zendesk?

Frequently asked questions

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