Okta
Gmail

Okta and Gmail Integration

Seamlessly connect Okta with Gmail to enhance security and streamline your email access.

Explore Triggers and Actions

New Okta Event
Trigger new event when the system observes a new event.
Create Draft
Create a draft from your Google Workspace email account
Approve Workflow
Suspend the workflow until approved by email
Add Label to Email
Add label(s) to an email message

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Okta and Gmail?

Our Okta and Gmail integration enables organizations to unify identity management with email communication. By linking Okta’s secure single sign-on (SSO) and multi-factor authentication (MFA) capabilities directly to Gmail, users gain quick, secure access to their email accounts without compromising on safety. This integration simplifies user management, reduces password fatigue, and ensures compliance with your organization’s security policies.

Connect
Okta
and
Gmail
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What benefits does integrating Okta with Gmail provide?

Integrating Okta with Gmail offers centralized identity management, enhanced security through SSO and MFA, streamlined user access, and simplified administration of email accounts within your organization.

How does single sign-on (SSO) work between Okta and Gmail?

With SSO enabled, users authenticate once through Okta and gain immediate access to their Gmail accounts without needing to enter separate credentials, improving user experience and security.

Is multi-factor authentication (MFA) supported in this integration?

Yes, Okta’s MFA can be enforced for Gmail access, adding an extra layer of protection by requiring users to verify their identity through additional authentication factors.

Can I manage Gmail user access through Okta’s admin console?

Absolutely. Administrators can provision, deprovision, and manage Gmail user access directly from the Okta dashboard, ensuring consistent and secure user lifecycle management.

What are the setup requirements for integrating Okta with Gmail?

You’ll need an active Okta subscription with SSO capabilities and a Google Workspace account. Configuration involves setting up SAML or OIDC connections within Okta and Google Admin Console to enable seamless authentication.

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