Okta
Jira Service Desk
Okta and Jira Service Desk Integration
Seamlessly connect Okta with Jira Service Desk to streamline user management and enhance security.
Seamlessly connect Okta with Jira Service Desk to streamline user management and enhance security.
Our Okta and Jira Service Desk integration enables organizations to automate user provisioning, enforce single sign-on (SSO), and maintain centralized access control. By linking Okta’s identity management capabilities with Jira Service Desk’s powerful ticketing system, teams can improve operational efficiency, reduce manual overhead, and ensure secure, compliant access for all service desk users.
Integrating Okta with Jira Service Desk simplifies user onboarding and offboarding through automated provisioning, enhances security with single sign-on (SSO), and centralizes access management to ensure only authorized users can access the service desk.
Okta acts as the identity provider (IdP), allowing users to authenticate once with Okta and gain seamless access to Jira Service Desk without needing to enter separate credentials, improving user experience and security.
Yes, user roles and group memberships can be synchronized from Okta to Jira Service Desk, ensuring that users have appropriate permissions based on their identity attributes and group assignments in Okta.
Absolutely. The integration leverages Okta’s robust security features, including multi-factor authentication (MFA), and adheres to industry standards like SAML and SCIM to ensure secure and compliant identity and access management.
Setup involves configuring Jira Service Desk as an application within Okta, enabling SSO via SAML, and setting up user provisioning with SCIM. Detailed step-by-step guides and support are available to help you get started quickly.
