Okta
Jira

Okta and Jira Integration

Seamlessly connect Okta’s identity management with Jira’s project tracking for enhanced security and streamlined workflows.

Explore Triggers and Actions

New Okta Event
Trigger new event when the system observes a new event.
Update Comment
Updates a comment,
Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Okta and Jira?

The Okta and Jira integration enables organizations to unify user authentication and access management with project collaboration tools. By linking Okta’s single sign-on (SSO) and lifecycle management capabilities to Jira, teams can ensure secure, efficient access to Jira projects and issues. This integration simplifies user provisioning, enforces consistent security policies, and accelerates onboarding and offboarding processes, empowering your teams to focus on what matters most—delivering results.

Connect
Okta
and
Jira
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Okta and Jira integration improve security?

By leveraging Okta’s single sign-on and multi-factor authentication, the integration ensures that only authorized users can access Jira, reducing the risk of unauthorized access and enhancing overall security compliance.

Can I automate user provisioning for Jira through Okta?

Yes, the integration supports automated user provisioning and deprovisioning, allowing you to manage Jira user accounts directly from Okta, which streamlines onboarding and offboarding workflows.

Is it possible to enforce access policies for Jira users via Okta?

Absolutely. Okta lets you define and enforce granular access policies, such as conditional access and group-based permissions, ensuring Jira users have appropriate access based on their role and context.

Does the integration support multi-factor authentication (MFA) for Jira?

Yes, Okta’s MFA can be applied to Jira access, adding an extra layer of security by requiring users to verify their identity through multiple authentication factors.

What are the benefits of using Okta with Jira for team collaboration?

Integrating Okta with Jira streamlines user management, enhances security, reduces password fatigue with SSO, and accelerates team onboarding, resulting in more efficient and secure collaboration across projects.

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