Okta
Microsoft Teams

Okta and Microsoft Teams Integration

Seamlessly connect Okta’s identity management with Microsoft Teams for secure, streamlined collaboration.

Explore Triggers and Actions

New Okta Event
Trigger new event when the system observes a new event.
Create Channel
Create a new channel in Microsoft Teams.
List Channels
Lists all channels in a Microsoft Team.
List Shifts
Get the list of shift instances for a team.
Send Channel Message
Send a message to a team's channel.
Send Chat Message
Send a message to a team's chat.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Okta and Microsoft Teams?

Our Okta and Microsoft Teams integration enables organizations to unify user authentication and access management with team communication. By leveraging Okta’s robust identity platform, users can securely sign in to Microsoft Teams with single sign-on (SSO), enforce multi-factor authentication (MFA), and automate user provisioning and deprovisioning. This integration enhances security, reduces IT overhead, and ensures that your teams stay connected without compromising on compliance or control.

Connect
Okta
and
Microsoft Teams
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What benefits does the Okta and Microsoft Teams integration provide?

The integration offers secure single sign-on, automated user provisioning, and centralized access management, improving security while simplifying user access to Microsoft Teams.

How does single sign-on (SSO) work with this integration?

Users authenticate once through Okta and gain seamless access to Microsoft Teams without needing to enter credentials again, enhancing user experience and security.

Can I enforce multi-factor authentication (MFA) for Microsoft Teams via Okta?

Yes, Okta’s MFA policies can be applied to Microsoft Teams access, adding an extra layer of security to protect your organization’s communication channels.

Is user provisioning automated between Okta and Microsoft Teams?

Yes, user accounts can be automatically created, updated, or deactivated in Microsoft Teams based on changes in Okta, ensuring accurate access control and reducing manual IT tasks.

What are the system requirements for integrating Okta with Microsoft Teams?

You need an active Okta subscription with identity management features and a Microsoft 365 tenant with Microsoft Teams enabled. Proper admin permissions are required to configure the integration.

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