Okta
Slack

Okta and Slack Integration

Seamlessly connect Okta’s identity management with Slack’s collaboration platform to enhance security and streamline user access.

Explore Triggers and Actions

New Okta Event
Trigger new event when the system observes a new event.
Find User by Email
Find a user by matching against their email
Get File
Return information about a file
Find Message
Find a Slack message
Delete Message
Delete a message
Create Reminder
Create a reminder
Delete File
Delete a file
Create a Channel
Create a new channel
Archive Channel
Archive a channel
Approve Workflow
Suspend the workflow until approved by a Slack message

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Okta and Slack?

The Okta and Slack integration enables organizations to automate user provisioning, enforce secure single sign-on (SSO), and manage access controls effortlessly. By linking Okta’s robust identity management capabilities with Slack’s communication tools, teams can enjoy a secure, unified experience that boosts productivity while maintaining compliance and security standards.

Connect
Okta
and
Slack
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What benefits does the Okta and Slack integration provide?

This integration simplifies user management by automating provisioning and deprovisioning, enhances security through single sign-on (SSO), and ensures that access permissions are consistently enforced across Slack workspaces.

How does single sign-on (SSO) work with Okta and Slack?

Okta acts as the identity provider, allowing users to log into Slack using their Okta credentials. This eliminates the need for multiple passwords and reduces the risk of unauthorized access.

Can user access be automatically revoked in Slack when they leave the organization?

Yes, when a user is deactivated or removed in Okta, their access to Slack is automatically revoked, ensuring that former employees no longer have access to company communications.

Is it possible to customize user roles and permissions in Slack through Okta?

Yes, the integration supports role-based access control by syncing user attributes and group memberships from Okta to Slack, allowing for tailored permissions based on organizational roles.

What are the steps to set up the Okta and Slack integration?

To set up, administrators need to configure Slack as an application in the Okta dashboard, enable provisioning and SSO features, and assign users or groups accordingly. Detailed setup guides are available in both Okta and Slack documentation.

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