Okta
Zendesk
Okta and Zendesk Integration
Seamlessly connect Okta's identity management with Zendesk's customer support platform to enhance security and streamline user access.
Seamlessly connect Okta's identity management with Zendesk's customer support platform to enhance security and streamline user access.
The Okta and Zendesk integration enables organizations to unify authentication and user management across their customer support operations. By leveraging Okta's Single Sign-On (SSO) and automated provisioning capabilities, teams can ensure secure, efficient access to Zendesk for all users. This integration simplifies onboarding, strengthens security protocols, and improves overall support workflow by centralizing identity management.
This integration offers streamlined user access through Single Sign-On, automated user provisioning and deprovisioning, enhanced security with centralized identity management, and improved operational efficiency for support teams.
Okta acts as the identity provider, allowing users to log in once to Okta and gain seamless access to Zendesk without needing to enter separate credentials, improving user experience and security.
Yes, Okta supports automated provisioning and deprovisioning of Zendesk users, ensuring that user access is granted or revoked in real-time based on their status in your organization.
Absolutely. The integration leverages Okta's robust security framework, including multi-factor authentication and compliance with standards such as SOC 2 and GDPR, ensuring your Zendesk environment remains secure.
Setup involves configuring Zendesk as an application within Okta, enabling SSO, and setting up provisioning rules. Detailed step-by-step guides and support are available through both Okta and Zendesk documentation.
