Okta
Zendesk Sell

Okta and Zendesk Sell Integration

Seamlessly connect Okta’s identity management with Zendesk Sell’s CRM to enhance security and streamline sales workflows.

Explore Triggers and Actions

New Okta Event
Trigger new event when the system observes a new event.
Create Contact
Creates a new contact.
Create Lead
Creates a new lead.
Create Task
Creates a new task.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Okta and Zendesk Sell?

The Okta and Zendesk Sell integration empowers your sales team with secure, single sign-on access while simplifying user management. By linking Okta’s robust identity platform with Zendesk Sell, organizations can ensure seamless authentication, centralized user provisioning, and enhanced compliance—all while boosting productivity and reducing IT overhead.

Connect
Okta
and
Zendesk Sell
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What benefits does the Okta and Zendesk Sell integration provide?

This integration offers secure single sign-on (SSO), automated user provisioning and deprovisioning, improved compliance, and a streamlined login experience for Zendesk Sell users managed through Okta.

How does single sign-on (SSO) work between Okta and Zendesk Sell?

Okta acts as the identity provider, allowing users to log in once through Okta and gain instant access to Zendesk Sell without needing to enter separate credentials, enhancing security and user convenience.

Can I automate user provisioning with this integration?

Yes, Okta’s integration supports SCIM-based provisioning, enabling automatic creation, updating, and deactivation of Zendesk Sell user accounts based on your Okta directory settings.

Is this integration suitable for enterprises with strict security requirements?

Absolutely. Okta’s enterprise-grade security combined with Zendesk Sell’s CRM capabilities ensures compliance with industry standards and protects sensitive sales data through secure authentication protocols.

How do I set up the Okta and Zendesk Sell integration?

Setup involves configuring Zendesk Sell as an application within the Okta admin console, enabling SSO and provisioning features, and following Okta’s step-by-step integration guide to connect both platforms securely.

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