OpenPhone
Copper

Openphone and Copper Integration

Seamlessly connect your OpenPhone calls with Copper CRM to boost productivity and streamline customer interactions.

Explore Triggers and Actions

New Call Recording Completed (Instant)
Trigger new event when a call recording has finished.
New Incoming Call Completed (Instant)
Trigger new event when an incoming call is completed, including calls not picked up or voicemails left.
New Message Received (Instant)
Trigger new event when a new message is received
New Outgoing Call Completed (Instant)
Trigger new event when an outgoing call has ended.
Associate to Project
Relates an existing project with an existing CRM object.
Create or Update Person
Creates a new person or updates an existing one based on email address.
Create or Update Project
Creates a new project or updates an existing one based on the project name.
Get Object
Retrieves an existing CRM object.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Openphone and Copper?

The OpenPhone and Copper integration empowers your sales and support teams by automatically syncing calls, texts, and contacts between OpenPhone and Copper CRM. Track communication history, log call notes, and manage leads effortlessly—all within your CRM. This integration ensures your team stays organized, responsive, and focused on closing deals without switching between multiple apps.

Connect
OpenPhone
and
Copper
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the OpenPhone and Copper integration work?

Once connected, all your OpenPhone calls and messages are automatically logged in Copper CRM under the relevant contacts and leads. This synchronization helps you maintain a complete communication history without manual data entry.

Can I make calls directly from Copper using OpenPhone?

Yes! The integration allows you to initiate calls directly from Copper, leveraging OpenPhone’s phone system, so you can stay within your CRM while reaching out to clients.

Will my call notes and recordings be saved in Copper?

Absolutely. Call notes and recordings from OpenPhone are automatically attached to the corresponding contact or lead in Copper, ensuring all communication details are easily accessible.

Is the integration secure and compliant with data privacy standards?

Yes, both OpenPhone and Copper prioritize data security and comply with industry standards to protect your information throughout the integration process.

How do I set up the OpenPhone and Copper integration?

Simply connect your OpenPhone account within Copper’s integration settings or vice versa. Follow the step-by-step prompts to authorize access, and your data will start syncing instantly.

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