OpenPhone
Dropbox

Openphone and Dropbox Integration

Seamlessly connect OpenPhone with Dropbox to streamline your communication and file management in one unified workflow.

Explore Triggers and Actions

New Call Recording Completed (Instant)
Trigger new event when a call recording has finished.
New Incoming Call Completed (Instant)
Trigger new event when an incoming call is completed, including calls not picked up or voicemails left.
New Message Received (Instant)
Trigger new event when a new message is received
New Outgoing Call Completed (Instant)
Trigger new event when an outgoing call has ended.
Create a Text File
Creates a brand new text file from plain text content you specify.
Create folder
Create a Folder.
Create/Update a Share Link
Creates or updates a public share link to the file or folder (It allows you to share the file or folder with anyone).
Create or Append to a Text File
Adds a new line to an existing text file, or creates a file if it doesn't exist.
Delete a File/Folder
Permanently removes a file/folder from the server.
List All Files/Subfolders in a Folder
Retrieves a list of files or subfolders in a specified folder
List File Revisions
Retrieves a list of file revisions needed to recover previous content.
Move a File/Folder
Moves a file or folder to a different location in the user's Dropbox
Search files and folders
Searches for files and folders by name.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Openphone and Dropbox?

The OpenPhone and Dropbox integration empowers your team to automatically save call recordings, voicemails, and important messages directly to Dropbox. This ensures all your communication files are securely stored, easily accessible, and organized alongside your other project documents. Enhance collaboration by linking your phone conversations with your existing Dropbox workflows, reducing manual file transfers and improving productivity.

Connect
OpenPhone
and
Dropbox
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the OpenPhone and Dropbox integration work?

Once connected, OpenPhone automatically uploads call recordings and voicemails to a designated Dropbox folder, keeping your communication files organized and accessible without any manual effort.

Can I choose which files get saved to Dropbox?

Yes, you can customize the integration settings to specify which types of communication files—such as call recordings or voicemails—are saved to Dropbox, ensuring only relevant content is stored.

Is my data secure when using this integration?

Absolutely. Both OpenPhone and Dropbox use industry-leading encryption and security protocols to protect your data during transfer and storage, keeping your information safe and confidential.

Can multiple team members access the saved files in Dropbox?

Yes, files saved to Dropbox are accessible to anyone with permission to the designated folder, enabling seamless team collaboration and file sharing.

How do I set up the OpenPhone and Dropbox integration?

Simply go to your OpenPhone settings, select Integrations, choose Dropbox, and follow the prompts to authorize and connect your accounts. Once connected, configure your preferences to start syncing files automatically.

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