OpenPhone
Microsoft OneDrive

Openphone and Microsoft Onedrive Integration

Seamlessly connect OpenPhone with Microsoft OneDrive to streamline your communication and file management in one unified platform.

Explore Triggers and Actions

New Call Recording Completed (Instant)
Trigger new event when a call recording has finished.
New Incoming Call Completed (Instant)
Trigger new event when an incoming call is completed, including calls not picked up or voicemails left.
New Message Received (Instant)
Trigger new event when a new message is received
New Outgoing Call Completed (Instant)
Trigger new event when an outgoing call has ended.
Create Folder
Create a new folder in a drive.
Create Link
Create a sharing link for a DriveItem.
Download File
Download a file stored in OneDrive.
Find File by Name
Search for a file or folder by name.
Get File by ID
Retrieves a file by ID.
Get Table
Retrieve a table from an Excel spreadsheet stored in OneDrive
List Files in Folder
Retrieves a list of the files and/or folders directly within a folder.
Upload File
Upload a file to OneDrive.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Openphone and Microsoft Onedrive?

The OpenPhone and Microsoft OneDrive integration allows you to automatically save call recordings, voicemails, and important communication files directly to your OneDrive account. This ensures your team has easy access to all essential documents and conversations in a secure, centralized location, enhancing collaboration and productivity.

Connect
OpenPhone
and
Microsoft OneDrive
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How do I connect OpenPhone with Microsoft OneDrive?

Simply navigate to the integrations section in your OpenPhone dashboard, select Microsoft OneDrive, and follow the prompts to authorize and link your OneDrive account.

What types of files are saved to OneDrive through this integration?

Call recordings, voicemails, and any shared communication files from OpenPhone are automatically uploaded to your designated OneDrive folder.

Can I organize OpenPhone files within OneDrive folders?

Yes, you can customize the folder structure in OneDrive where your OpenPhone files are saved, making it easy to organize and locate your communications.

Is my data secure when using this integration?

Absolutely. Both OpenPhone and Microsoft OneDrive use industry-leading security protocols to ensure your data remains private and protected at all times.

Will this integration help improve team collaboration?

Yes, by centralizing communication files in OneDrive, your team can easily access, share, and collaborate on important conversations and documents without leaving their workflow.

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