OpenPhone
Outreach

Openphone and Outreach Integration

Seamlessly connect OpenPhone with Outreach to supercharge your sales communication and workflow.

Explore Triggers and Actions

New Call Recording Completed (Instant)
Trigger new event when a call recording has finished.
New Incoming Call Completed (Instant)
Trigger new event when an incoming call is completed, including calls not picked up or voicemails left.
New Message Received (Instant)
Trigger new event when a new message is received
New Outgoing Call Completed (Instant)
Trigger new event when an outgoing call has ended.
Add Prospect to Sequence
Adds an existing prospect to a specific sequence in Outreach.
Create Prospect
Creates a new prospect in Outreach.
Create Account
Creates an account within Outreach.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Openphone and Outreach?

The OpenPhone and Outreach integration empowers sales teams to streamline their calling and outreach processes. By syncing your OpenPhone calls, texts, and voicemails directly into Outreach, you gain a unified view of all customer interactions. This integration automates activity logging, enhances follow-up accuracy, and boosts team productivity by keeping communication organized and actionable within your Outreach sequences.

Connect
OpenPhone
and
Outreach
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the OpenPhone and Outreach integration work?

Once connected, all your OpenPhone calls, texts, and voicemails are automatically logged into Outreach as activities. This allows you to track communication history without manual data entry and ensures your outreach sequences are informed by real-time interactions.

Can I make calls directly from Outreach using OpenPhone?

Yes! The integration enables click-to-call functionality within Outreach, letting you initiate OpenPhone calls directly from your Outreach interface, saving time and streamlining your workflow.

Will my text messages be tracked in Outreach?

Absolutely. All SMS conversations through OpenPhone are synced and logged in Outreach, providing full visibility into your messaging alongside calls and emails.

Is the integration secure and compliant?

Yes, both OpenPhone and Outreach prioritize data security and privacy. The integration uses secure APIs and adheres to industry-standard compliance protocols to keep your customer data safe.

How do I set up the OpenPhone and Outreach integration?

Setting up is simple. From your OpenPhone dashboard, navigate to the integrations section, select Outreach, and follow the prompts to authenticate and connect your accounts. Detailed setup guides and support are available to assist you.

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