Outreach
Box

Outreach and Box Integration

Seamlessly connect Outreach with Box to streamline your sales workflows and document management.

Explore Triggers and Actions

New Call Instant
Trigger new event when a call is created, updated, or deleted.
New Email Event (Instant)
Trigger new event when an email is created, updated, destroyed, bounced, delivered, opened or replied.
New Task Event (Instant)
Trigger new event when a task is created, updated, destroyed or completed.
Get Comments
Fetches comments for a file.
Search Content
Searches for files, folders, web links, and shared files across the users content or across the entire enterprise.
Download File
Downloads a file from Box to your workflow's `/tmp` directory.
Upload a File
Uploads a small file to Box.
Upload File Version
Update a file's content.
Create Box Sign Request
Creates a signature request. This involves preparing a document for signing and sending the signature request to signers.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Outreach and Box?

The Outreach and Box integration empowers sales teams to effortlessly access, share, and collaborate on critical documents directly within Outreach. By linking your Box content library to your Outreach sequences and communications, you ensure that every interaction is backed by the most up-to-date and relevant files. This integration enhances productivity, reduces manual work, and keeps your sales process organized and efficient.

Connect
Outreach
and
Box
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Outreach and Box integration improve my sales workflow?

By integrating Box with Outreach, you can easily attach, share, and manage documents within your sales sequences without switching platforms. This reduces time spent searching for files and ensures your prospects receive the right materials at the right time.

Can I access Box files directly from Outreach?

Yes, the integration allows you to browse and select Box files directly within the Outreach interface, making it simple to include relevant documents in your emails and tasks.

Is document version control maintained when sharing files through Outreach?

Absolutely. Since files are linked directly from Box, any updates or changes to documents are reflected immediately when shared via Outreach, ensuring recipients always have access to the latest version.

What security measures are in place for files shared through this integration?

The integration leverages Box’s robust security protocols, including encryption and access controls, ensuring that your documents remain secure and compliant when shared through Outreach.

How do I set up the Outreach and Box integration?

Setup is straightforward: connect your Box account within Outreach’s integrations settings, authorize access, and start attaching Box files to your sales communications instantly.

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