Outreach
OpenPhone

Outreach and Openphone Integration

Seamlessly connect Outreach with OpenPhone to supercharge your sales communication and streamline your workflow.

Explore Triggers and Actions

New Call Instant
Trigger new event when a call is created, updated, or deleted.
New Email Event (Instant)
Trigger new event when an email is created, updated, destroyed, bounced, delivered, opened or replied.
New Task Event (Instant)
Trigger new event when a task is created, updated, destroyed or completed.
List Phone Numbers
Retrieve the list of phone numbers and users associated with your OpenPhone workspace.
Create Contact
Create a new contact in OpenPhone.
Send a Text Message
Send a text message from your OpenPhone number to a recipient.
Update Contact
Update an existing contact on OpenPhone.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Outreach and Openphone?

The Outreach and OpenPhone integration empowers sales teams to unify their outreach efforts with powerful calling capabilities. Automatically log calls, sync contacts, and manage your communication all within Outreach while leveraging OpenPhone’s modern phone system. This integration ensures your team stays connected, productive, and focused on closing deals without switching between multiple platforms.

Connect
Outreach
and
OpenPhone
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Outreach and OpenPhone integration work?

The integration connects your OpenPhone account with Outreach, allowing calls made through OpenPhone to be automatically logged in Outreach. Contacts and call data sync seamlessly, enabling sales reps to manage communication and follow-ups directly within Outreach.

Can I make and receive calls directly from Outreach using OpenPhone?

Yes, with this integration, you can initiate and receive calls through OpenPhone directly within the Outreach platform, streamlining your calling workflow without needing to switch apps.

Will call activities be tracked automatically in Outreach?

Absolutely. Every call made or received via OpenPhone is automatically logged in Outreach, including call duration, time, and call notes, ensuring your CRM data stays up to date.

Is it possible to sync contacts between Outreach and OpenPhone?

Yes, the integration supports syncing contacts between both platforms, making sure your sales team has access to the latest contact information wherever they work.

What are the benefits of integrating Outreach with OpenPhone?

Integrating Outreach with OpenPhone boosts sales productivity by unifying communication channels, automating call logging, improving data accuracy, and reducing the need to switch between multiple tools, ultimately helping your team close deals faster.

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