Procore
OpenPhone

Procore and Openphone Integration

Seamlessly connect your Procore construction management with OpenPhone’s smart business phone system for streamlined communication and project efficiency.

Explore Triggers and Actions

New Change Order Package Event (Instant)
Trigger new event when a new change order package event is created.
New Commitment Change Order Event (Instant)
Trigger new event when a new commitment change order event is created.
New Event (Instant)
Trigger new event depending on the resource name selected.
New Prime Contract Event (Instant)
Trigger new event when a new prime contract event is created.
New RFI Event (Instant)
Trigger new event when a new RFI event is created.
New Purchase Order Event (Instant)
Trigger new event when a new purchase order event is created.
New Submittal Event (Instant)
Trigger new event when a new submittal event is created.
New Timecard Entry Event (Instant)
Trigger new event when a new timecard entry is created.
List Phone Numbers
Retrieve the list of phone numbers and users associated with your OpenPhone workspace.
Create Contact
Create a new contact in OpenPhone.
Send a Text Message
Send a text message from your OpenPhone number to a recipient.
Update Contact
Update an existing contact on OpenPhone.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Procore and Openphone?

The Procore and OpenPhone integration empowers construction teams to manage calls, texts, and contacts directly within Procore’s platform. By syncing communication data with project workflows, teams can enhance collaboration, reduce missed calls, and keep all project-related conversations organized and accessible. This integration ensures your communication tools work hand-in-hand with your project management software, saving time and improving accountability on every job site.

Connect
Procore
and
OpenPhone
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What benefits does the Procore and OpenPhone integration provide?

This integration centralizes communication by allowing users to make and receive calls and texts within Procore, link conversations to specific projects, and maintain a unified contact list. It improves team responsiveness and keeps all project communications organized in one place.

How do I set up the integration between Procore and OpenPhone?

To set up the integration, you need admin access to both Procore and OpenPhone. From your OpenPhone dashboard, navigate to the integrations section, select Procore, and follow the prompts to authorize and sync your accounts. Detailed setup instructions are available in the support documentation.

Can I track communication history related to specific projects?

Yes, all calls and messages made through OpenPhone within Procore are automatically linked to their respective projects. This allows you to review communication history and maintain clear records tied to each job site or client.

Is there a cost associated with using this integration?

The integration itself is included with your OpenPhone subscription, but standard subscription fees for both Procore and OpenPhone apply. Check with your account representatives for detailed pricing information.

Does this integration support mobile and desktop use?

Absolutely. The integration works seamlessly across OpenPhone’s mobile and desktop apps, allowing your team to stay connected and manage project communications anytime, anywhere.

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