Reddit and Intercom Integration

Explore Triggers and Actions

New Comments by User

Trigger new event each time a user posts a new comment.

New comments on a post

Trigger new event each time a new comment is added to a subreddit.

New hot posts on a subreddit

Trigger new event each time a new hot post is added to the top 10 items in a subreddit.

New Links by User

Trigger new event each time a user posts a new link.

New Private Message

Trigger new event each time you receive a new private message.

New Links on a Subreddit

Trigger new event each time a new link is added to a subreddit

New Saved Post by User

Trigger new event each time a user saves a post.

Send Incoming Message

Send a message from a user into your Intercom app. here.

Send Message To Contact

Send a message to a contact in Intercom.

Upsert Contact

Create a new contact. If there is already a contact with the email provided, the existing contact will be updated.

Reply To Conversation

Add a reply or a note to an existing conversation thread.

Create Note

Creates a note for a specific user.

Add Tag To Contact

Adds a specific tag to a contact in Intercom.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Reddit and Intercom?

Our Reddit and Intercom integration empowers your support team to monitor relevant Reddit threads, capture user feedback, and respond directly from Intercom. By bridging these platforms, you can turn social insights into actionable customer interactions, streamline communication, and improve overall user satisfaction.

Frequently asked questions

How does the Reddit and Intercom integration work?

The integration syncs Reddit discussions related to your brand or topics of interest directly into Intercom, allowing your team to view, manage, and respond to Reddit users without leaving the Intercom dashboard.

Can I respond to Reddit comments from within Intercom?

Yes, you can reply to Reddit comments and messages directly through Intercom, making it easier to maintain timely and consistent communication with your audience.

What types of Reddit content can be integrated?

You can integrate posts, comments, and threads from specific subreddits or keywords that are relevant to your business or product, ensuring you capture the most pertinent conversations.

Is the integration secure and compliant with Reddit’s policies?

Absolutely. Our integration adheres to Reddit’s API usage guidelines and ensures all data transfers are secure, respecting user privacy and platform policies.

How do I set up the Reddit and Intercom integration?

Setup is simple: connect your Reddit account within Intercom’s integration settings, select the subreddits or keywords to monitor, and start engaging with Reddit users directly from your Intercom workspace.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Reddit and Intercom?

Frequently asked questions

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