Reddit and Jira Integration

Explore Triggers and Actions

New Comments by User

Trigger new event each time a user posts a new comment.

New comments on a post

Trigger new event each time a new comment is added to a subreddit.

New hot posts on a subreddit

Trigger new event each time a new hot post is added to the top 10 items in a subreddit.

New Links by User

Trigger new event each time a user posts a new link.

New Private Message

Trigger new event each time you receive a new private message.

New Links on a Subreddit

Trigger new event each time a new link is added to a subreddit

New Saved Post by User

Trigger new event each time a user saves a post.

Get Task

Gets the status of a long-running asynchronous task,

Get All Projects

Gets metadata on all projects,

Get Issue

Gets the details for an issue.

Get Transitions

Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,

Get User

Gets details of user,

Get Users

Gets details of a list of users.

List Issue Comments

Lists all comments for an issue,

Search Issues with JQL

Search for issues using JQL (Jira Query Language).

Transition Issue

Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Reddit and Jira?

The Reddit-Jira integration empowers teams to effortlessly convert Reddit posts and comments into actionable Jira issues. Capture valuable community insights, bug reports, and feature requests directly from Reddit and manage them within your Jira projects. This integration enhances collaboration by bridging social feedback with your development pipeline, ensuring no critical input is overlooked.

Frequently asked questions

How does the Reddit-Jira integration work?

The integration allows you to link Reddit threads or comments to Jira, enabling you to create, update, and track Jira issues based on Reddit community input without leaving your Jira workspace.

Can I customize which Reddit posts are converted into Jira issues?

Yes, you can set filters based on keywords, subreddits, or user activity to automatically or manually select Reddit content that should be transformed into Jira issues.

Is it possible to sync updates between Jira issues and Reddit comments?

While the integration primarily pushes Reddit content into Jira, you can configure notifications and updates to keep your team informed about issue progress related to Reddit discussions.

What Jira versions are supported by this integration?

The integration supports Jira Cloud and Jira Server/Data Center versions 8.0 and above, ensuring compatibility with most modern Jira environments.

How secure is the data shared between Reddit and Jira?

Data transfer is secured using industry-standard encryption protocols. Access permissions are managed through OAuth and API keys to ensure only authorized users can link Reddit content with Jira issues.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Reddit and Jira?

Frequently asked questions

Built by folks who built

AI That Works for Support Teams