Reddit and Zoho Desk Integration

Explore Triggers and Actions

New Comments by User

Trigger new event each time a user posts a new comment.

New comments on a post

Trigger new event each time a new comment is added to a subreddit.

New hot posts on a subreddit

Trigger new event each time a new hot post is added to the top 10 items in a subreddit.

New Links by User

Trigger new event each time a user posts a new link.

New Private Message

Trigger new event each time you receive a new private message.

New Links on a Subreddit

Trigger new event each time a new link is added to a subreddit

New Saved Post by User

Trigger new event each time a user saves a post.

Add Ticket Attachment

Attaches a file to a ticket.

Create Contact

Creates a contact in your help desk portal.

Create Account

Creates an account in your help desk portal.

Add Ticket Comment

Adds a comment to a ticket.

Create Ticket

Creates a ticket in your helpdesk.

Find Contact

Searches for contacts in your help desk portal.

Find or Create Contact

Finds or create a contact.

Search Ticket

Searches for tickets in your help desk.

Send E-Mail Reply

Sends an email reply.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Reddit and Zoho Desk?

The Reddit and Zoho Desk integration empowers your support team to monitor, manage, and respond to Reddit posts and comments directly within Zoho Desk. Capture valuable customer insights from Reddit discussions, convert them into support tickets, and streamline your workflow without switching platforms. Stay on top of community feedback, resolve issues faster, and improve customer satisfaction with this powerful integration.

Frequently asked questions

How does the Reddit and Zoho Desk integration work?

This integration allows you to automatically convert Reddit posts and comments into Zoho Desk tickets. You can monitor specific subreddits or keywords, respond to users directly from Zoho Desk, and track all interactions in one place.

Can I customize which Reddit content gets converted into tickets?

Yes, you can set filters based on subreddits, keywords, or user mentions to ensure only relevant Reddit conversations are turned into support tickets.

Will replies from Zoho Desk be posted back on Reddit?

Yes, you can respond to Reddit posts and comments directly from Zoho Desk, and your replies will be posted back to Reddit, maintaining seamless communication.

Is there a delay between Reddit activity and ticket creation in Zoho Desk?

The integration syncs in near real-time, ensuring your support team receives timely updates and can respond promptly to Reddit discussions.

Do I need technical expertise to set up this integration?

No technical expertise is required. The integration offers a user-friendly setup process with step-by-step guidance to connect your Reddit account with Zoho Desk quickly.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Reddit and Zoho Desk?

Frequently asked questions

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