RingCentral + Etsy Integration | Streamline Your Etsy Shop Communications

Explore Triggers and Actions

New Call Recording

Trigger new events when a call recording is created

New Missed Inbound Call (Instant)

Trigger new event each time an incoming call is missed

New Event (Instant)

Trigger new event for each notification from RingCentral of a specified type

New Inbound Call (Instant)

Trigger new event on each incoming call

New Inbound Fax (Instant)

Trigger new event on each incoming fax

New Inbound Message Event (Instant)

Trigger new event for each status change of inbound messages of a specific type

New Inbound SMS (Instant)

Trigger new event on each incoming SMS

New Outbound Call (Instant)

Trigger new event on each outgoing call

New Outbound Message Event (Instant)

Trigger new event for each outbound message event. This only includes the event, not the actual message.

Create Draft Listing Product

Creates a physical draft listing product in a shop on the Etsy channel.

Get Listing Inventory

Retrieves the inventory record for a listing by listing ID.

Delete Listing

Open API V3 endpoint to delete a ShopListing. A ShopListing can be deleted only if the state is one of the following: `SOLD_OUT`, `DRAFT`, `EXPIRED`, `INACTIVE`, `ACTIVE` and `is_available` or `ACTIVE` and has seller flags: `SUPRESSED` (frozen), `VACATION`, `CUSTOM_SHOPS` (pattern), `SELL_ON_FACEBOOK`.

Update Listing Property

Updates or populates the properties list defining product offerings for a listing. Each offering requires both a `value` and a `value_id` that are valid for a `scale_id` assigned to the listing or that you assign to the listing with this request.

Get Listing

Retrieves a listing record by listing ID.

Update Listing Inventory

Updates the inventory for a listing identified by a listing ID.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Ringcentral and Etsy?

The RingCentral and Etsy integration empowers Etsy sellers to manage customer calls, messages, and orders all in one place. By linking your RingCentral account with your Etsy store, you can receive real-time notifications for new orders, communicate instantly with buyers via voice or messaging, and keep track of customer interactions without switching platforms. This integration helps improve response times, boost customer satisfaction, and simplify your daily operations.

Frequently asked questions

How does the RingCentral and Etsy integration improve my customer communication?

By integrating RingCentral with Etsy, you can handle all customer calls and messages directly through RingCentral’s platform, ensuring faster responses and better tracking of conversations with your buyers.

Can I receive Etsy order notifications through RingCentral?

Yes, the integration sends real-time notifications to your RingCentral dashboard whenever a new order is placed, allowing you to stay updated and manage orders promptly.

Is it possible to manage multiple Etsy shops with one RingCentral account?

Absolutely. You can connect multiple Etsy shops to a single RingCentral account and manage communications and notifications for all your stores in one centralized location.

Do I need technical skills to set up the RingCentral and Etsy integration?

No technical expertise is required. The integration setup is straightforward with step-by-step guidance to connect your accounts and start benefiting immediately.

Will this integration help me improve customer satisfaction on Etsy?

Yes, by streamlining communication and order management, you can respond faster to customer inquiries and provide a more personalized shopping experience, leading to higher customer satisfaction.

Ringcentral and Etsy Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Ringcentral and Etsy?

Frequently asked questions

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