RingCentral + Gmail Integration | Streamline Communication & Boost Productivity

Explore Triggers and Actions

New Call Recording

Trigger new events when a call recording is created

New Missed Inbound Call (Instant)

Trigger new event each time an incoming call is missed

New Event (Instant)

Trigger new event for each notification from RingCentral of a specified type

New Inbound Call (Instant)

Trigger new event on each incoming call

New Inbound Fax (Instant)

Trigger new event on each incoming fax

New Inbound Message Event (Instant)

Trigger new event for each status change of inbound messages of a specific type

New Inbound SMS (Instant)

Trigger new event on each incoming SMS

New Outbound Call (Instant)

Trigger new event on each outgoing call

New Outbound Message Event (Instant)

Trigger new event for each outbound message event. This only includes the event, not the actual message.

Create Draft

Create a draft from your Google Workspace email account

Approve Workflow

Suspend the workflow until approved by email

Add Label to Email

Add label(s) to an email message

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Ringcentral and Gmail?

The RingCentral and Gmail integration empowers you to manage calls, messages, and emails all within your Gmail inbox. Make and receive RingCentral calls directly from Gmail, log call details automatically, and access your contacts without switching apps. This integration simplifies your workflow, enhances collaboration, and ensures you never miss an important conversation.

Frequently asked questions

How do I connect RingCentral with my Gmail account?

To connect RingCentral with Gmail, install the RingCentral add-on from the Google Workspace Marketplace, then sign in with your RingCentral credentials and grant the necessary permissions to enable seamless integration.

Can I make and receive calls directly from Gmail?

Yes, once integrated, you can initiate and answer RingCentral calls directly within your Gmail interface without needing to switch between applications.

Will my call logs sync with Gmail?

Absolutely. All your RingCentral call logs, including call duration and contact details, are automatically synced and accessible within Gmail for easy reference and follow-up.

Is it possible to send RingCentral messages from Gmail?

Yes, the integration allows you to send RingCentral SMS and team messages directly from Gmail, helping you stay connected without leaving your inbox.

Does this integration support Gmail contacts?

Yes, the integration syncs your Gmail contacts with RingCentral, making it easy to access and communicate with your contacts across both platforms.

Ringcentral and Gmail Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Ringcentral and Gmail?

Frequently asked questions

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