RingCentral
Google Analytics

Ringcentral and Google Analytics Integration

Seamlessly connect RingCentral with Google Analytics to unlock powerful insights into your communication data and drive smarter business decisions.

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Create GA4 Property
Creates a new GA4 property.
Create Key Event
Creates a new key event.
Run Report in GA4
Returns a customized report of your Google Analytics event data. Reports contain statistics derived from data collected by the Google Analytics tracking code.
Run Report
Return report metrics based on a start and end date.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Ringcentral and Google Analytics?

Our RingCentral and Google Analytics integration empowers businesses to track, analyze, and optimize their communication channels effortlessly. By combining RingCentral’s robust telephony and messaging platform with Google Analytics’ comprehensive data tracking, you gain a unified view of customer interactions, call performance, and engagement metrics. This integration helps you measure campaign effectiveness, improve customer experience, and boost operational efficiency — all from a single dashboard.

Connect
RingCentral
and
Google Analytics
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What benefits does the RingCentral and Google Analytics integration provide?

This integration enables you to track call and message data within Google Analytics, giving you deeper insights into customer interactions, campaign performance, and user behavior. It helps optimize marketing efforts and improve customer service.

How do I set up the integration between RingCentral and Google Analytics?

Setting up the integration is simple: connect your RingCentral account to Google Analytics through our secure platform, configure the data points you want to track, and start viewing communication metrics alongside your website analytics.

Can I track specific campaigns or call sources with this integration?

Yes, you can track calls and messages linked to specific marketing campaigns or sources by tagging them in RingCentral. These tags are then reflected in Google Analytics, allowing granular performance analysis.

Is my communication data secure when using this integration?

Absolutely. We prioritize data security and privacy by using encrypted connections and adhering to industry best practices to ensure your communication data remains safe throughout the integration process.

Do I need technical expertise to use the RingCentral and Google Analytics integration?

No technical expertise is required. Our user-friendly setup guides and support team make it easy for anyone to connect and start benefiting from the integration quickly.

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