RingCentral
Google Docs

Ringcentral and Google Docs Integration

Seamlessly connect RingCentral with Google Docs to enhance your team collaboration and communication workflows.

Explore Triggers and Actions

New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Append Image to Document
Appends an image to the end of a document.
Append Text
Append text to an existing document.
Create New Document From Template
Create a new Google Docs file from a template. Optionally include placeholders in the template document that will get replaced from this action.
Create a New Document
Create a new document.
Find Document
Search for a specific file by name.
Replace Image
Replace image in a existing document.
Replace Text
Replace all instances of matched text in an existing document.
Get Document
Get the contents of the latest version of a document.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Ringcentral and Google Docs?

The RingCentral and Google Docs integration empowers your team to streamline communication and documentation in one unified platform. Instantly create, share, and collaborate on Google Docs directly within your RingCentral workspace. Capture meeting notes, share call summaries, and update documents in real-time without switching apps, boosting productivity and ensuring everyone stays aligned.

Connect
RingCentral
and
Google Docs
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the RingCentral and Google Docs integration work?

The integration allows you to create, access, and collaborate on Google Docs directly within RingCentral. You can attach documents to messages, share meeting notes instantly, and update files in real-time during calls or team chats.

Do I need a Google Workspace account to use this integration?

Yes, a Google Workspace account is required to access and collaborate on Google Docs through the integration. Your RingCentral account must be linked to your Google Workspace for seamless functionality.

Can I collaborate on Google Docs during RingCentral video meetings?

Absolutely! You can open and edit Google Docs in real-time during RingCentral video meetings, enabling live collaboration and note-taking without leaving the call interface.

Is my data secure when using this integration?

Yes, both RingCentral and Google Docs adhere to strict security and compliance standards. Data shared between the platforms is encrypted and protected to ensure your information remains confidential.

How do I set up the RingCentral and Google Docs integration?

To set up, navigate to the RingCentral App Gallery, find the Google Docs integration, and follow the prompts to authorize and connect your Google Workspace account. Once connected, you can start creating and sharing documents within RingCentral immediately.

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