RingCentral

monday

Ringcentral and Monday Integration

Seamlessly connect your RingCentral communication tools with Monday.com to streamline workflows and boost team productivity.

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Explore Triggers and Actions

New Call Recording

Trigger new events when a call recording is created

New Missed Inbound Call (Instant)

Trigger new event each time an incoming call is missed

New Event (Instant)

Trigger new event for each notification from RingCentral of a specified type

New Inbound Call (Instant)

Trigger new event on each incoming call

New Inbound Fax (Instant)

Trigger new event on each incoming fax

New Inbound Message Event (Instant)

Trigger new event for each status change of inbound messages of a specific type

New Inbound SMS (Instant)

Trigger new event on each incoming SMS

New Outbound Call (Instant)

Trigger new event on each outgoing call

New Outbound Message Event (Instant)

Trigger new event for each outbound message event. This only includes the event, not the actual message.

Create Board

Creates a new board.

Create Column

Creates a column.

Create Group

Creates a new group in a specific board.

Create Subitem

Creates a subitem.

Create Item

Creates an item.

Create an Update

Creates a new update.

Get Column Values

Return values of specific column(s) for a board item.

Get Items By Column Value

Searches a column for items matching a value.

Update Item Name

Update an item's name.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Ringcentral and Monday?

The RingCentral + Monday.com integration empowers teams to manage calls, messages, and meetings directly within Monday.com’s intuitive workspace. Instantly log calls, create tasks from conversations, and receive real-time notifications to keep your projects on track without switching between apps. Enhance collaboration and ensure every communication is tied to your project management for maximum efficiency.

Frequently asked questions

What features are available with the RingCentral and Monday.com integration?

You can make and receive calls, send messages, log communication activities, create tasks from calls or messages, and get real-time notifications—all within Monday.com.

How does the integration improve team productivity?

By centralizing communication and project management, teams save time switching between platforms, reduce missed messages, and ensure all interactions are tracked and actionable within Monday.com.

Is the RingCentral integration easy to set up with Monday.com?

Yes, the integration can be set up quickly through the Monday.com Apps Marketplace with step-by-step instructions, requiring minimal technical expertise.

Can I customize notifications and call logging in the integration?

Absolutely. You can tailor notification preferences and automate call logging to specific boards or items based on your team’s workflow needs.

Does this integration support all RingCentral communication channels?

The integration supports voice calls, SMS messaging, and meeting scheduling, providing a comprehensive communication experience within Monday.com.

Ringcentral and Monday Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Ringcentral and Monday?

Frequently asked questions

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