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RingCentral
monday

Ringcentral and Monday Integration

Seamlessly connect your RingCentral communication tools with Monday.com to streamline workflows and boost team productivity.

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Explore Triggers and Actions

Triggers
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Events that start automations (reorder apps to see more triggers)
Actions
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Steps your automation takes in response (reorder apps to see more actions)
New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Update Item Name
Update an item's name.
Update Column Values
Update multiple column values of an item.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

Automate Missed Call Follow-ups
Convert missed calls into tasks effortlessly.
Rename Items on Incoming Calls
Instantly update item names with every new call received.
Transform Missed Calls into Tasks
Automatically create tasks from missed calls.
Automate SMS to Task Creation
Transform incoming messages into tasks seamlessly.
Streamline Call Management
Turn every call into a productive subitem for tracking.
Streamline Event-Driven Data Retrieval
Automatically pull data matching specific criteria for quick insights.
Streamline Outbound Call Insights
Instantly retrieve relevant data during outbound calls.
Call-Driven Item Naming
Effortlessly rename items based on your calls.
SMS to Item Retrieval
Automatically retrieve relevant items from your database.

What can Ayudo do with Ringcentral and Monday?

The RingCentral + Monday.com integration empowers teams to manage calls, messages, and meetings directly within Monday.com’s intuitive workspace. Instantly log calls, create tasks from conversations, and receive real-time notifications to keep your projects on track without switching between apps. Enhance collaboration and ensure every communication is tied to your project management for maximum efficiency.

Connect
RingCentral
and
monday
to streamline your company's workflows, automate tasks, and boost productivity.
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Frequently asked questions

What features are available with the RingCentral and Monday.com integration?

You can make and receive calls, send messages, log communication activities, create tasks from calls or messages, and get real-time notifications—all within Monday.com.

How does the integration improve team productivity?

By centralizing communication and project management, teams save time switching between platforms, reduce missed messages, and ensure all interactions are tracked and actionable within Monday.com.

Is the RingCentral integration easy to set up with Monday.com?

Yes, the integration can be set up quickly through the Monday.com Apps Marketplace with step-by-step instructions, requiring minimal technical expertise.

Can I customize notifications and call logging in the integration?

Absolutely. You can tailor notification preferences and automate call logging to specific boards or items based on your team’s workflow needs.

Does this integration support all RingCentral communication channels?

The integration supports voice calls, SMS messaging, and meeting scheduling, providing a comprehensive communication experience within Monday.com.

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