RingCentral

Shopify Partner

Ringcentral and Shopify Partner Integration

Seamlessly connect your RingCentral communication tools with your Shopify store to enhance customer interactions and streamline your sales process.

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Explore Triggers and Actions

New Call Recording

Trigger new events when a call recording is created

New Missed Inbound Call (Instant)

Trigger new event each time an incoming call is missed

New Event (Instant)

Trigger new event for each notification from RingCentral of a specified type

New Inbound Call (Instant)

Trigger new event on each incoming call

New Inbound Fax (Instant)

Trigger new event on each incoming fax

New Inbound Message Event (Instant)

Trigger new event for each status change of inbound messages of a specific type

New Inbound SMS (Instant)

Trigger new event on each incoming SMS

New Outbound Call (Instant)

Trigger new event on each outgoing call

New Outbound Message Event (Instant)

Trigger new event for each outbound message event. This only includes the event, not the actual message.

Verify Webhook

Verify an incoming webhook from Shopify. Exits the workflow if the signature is not valid, otherwise returns `true`

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Ringcentral and Shopify Partner?

The RingCentral and Shopify integration empowers your e-commerce business by uniting powerful communication and sales platforms. Manage customer calls, messages, and support tickets directly within Shopify, enabling faster response times and personalized service. Automate notifications, track customer interactions, and boost team collaboration to drive sales and improve customer satisfaction.

Frequently asked questions

What benefits does the RingCentral-Shopify integration offer?

This integration centralizes customer communication within Shopify, allowing you to handle calls, messages, and support seamlessly. It improves response times, enhances customer experience, and streamlines your sales workflow.

How do I set up the RingCentral integration with Shopify?

Simply install the RingCentral app from the Shopify App Store, connect your RingCentral account, and configure your communication preferences to start managing calls and messages directly from your Shopify dashboard.

Can I track customer interactions through this integration?

Yes, all customer calls and messages are logged within Shopify, providing a complete history of interactions to help your team deliver personalized support and follow-ups.

Does the integration support automated notifications?

Absolutely. You can set up automated alerts for new orders, customer inquiries, and support tickets, ensuring your team stays informed and responsive at all times.

Is this integration suitable for businesses of all sizes?

Yes, whether you're a small boutique or a large enterprise, the RingCentral-Shopify integration scales with your business needs to enhance communication and customer service.

Ringcentral and Shopify Partner Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Ringcentral and Shopify Partner?

Frequently asked questions

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