RingCentral
Zendesk Sell

Ringcentral and Zendesk Sell Integration

Seamlessly connect RingCentral with Zendesk Sell to enhance your sales communication and streamline customer management.

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Create Contact
Creates a new contact.
Create Lead
Creates a new lead.
Create Task
Creates a new task.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Ringcentral and Zendesk Sell?

The RingCentral and Zendesk Sell integration empowers sales teams to manage calls, messages, and customer interactions directly within Zendesk Sell. This unified platform boosts productivity by providing real-time call logging, click-to-dial functionality, and automatic activity tracking, ensuring your sales pipeline stays organized and your team stays connected.

Connect
RingCentral
and
Zendesk Sell
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What are the key benefits of integrating RingCentral with Zendesk Sell?

Integrating RingCentral with Zendesk Sell centralizes your communication and sales activities, enabling click-to-dial, automatic call logging, voicemail transcription, and seamless message management within Zendesk Sell. This integration improves efficiency, enhances customer engagement, and provides valuable insights into sales interactions.

How do I set up the RingCentral integration with Zendesk Sell?

To set up the integration, log in to your Zendesk Sell account, navigate to the integrations section, and select RingCentral. Follow the prompts to authenticate your RingCentral account and configure your preferences. Once connected, you can start managing calls and messages directly from Zendesk Sell.

Can I track call activities and outcomes within Zendesk Sell?

Yes, all calls made or received through RingCentral within Zendesk Sell are automatically logged as activities. You can add notes, track call duration, and monitor outcomes to maintain a comprehensive record of your customer interactions.

Does the integration support click-to-dial functionality?

Absolutely. The integration enables click-to-dial directly from contact records in Zendesk Sell, allowing you to initiate calls instantly without switching applications, saving time and streamlining your workflow.

Is the RingCentral and Zendesk Sell integration secure?

Yes, both RingCentral and Zendesk Sell prioritize data security and privacy. The integration uses secure authentication protocols and encrypts data to ensure your communications and customer information remain protected.

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