Rippling
OpenPhone

Rippling and Openphone Integration

Seamlessly connect Rippling’s workforce management with OpenPhone’s modern business phone system to streamline communication and employee onboarding.

Explore Triggers and Actions

New Worker Created
Trigger new event when a new worker is created in Rippling.
List Phone Numbers
Retrieve the list of phone numbers and users associated with your OpenPhone workspace.
Create Contact
Create a new contact in OpenPhone.
Send a Text Message
Send a text message from your OpenPhone number to a recipient.
Update Contact
Update an existing contact on OpenPhone.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Rippling and Openphone?

The Rippling + OpenPhone integration empowers your HR and IT teams to automate phone number provisioning and management as part of your employee lifecycle. When you onboard new hires in Rippling, OpenPhone automatically assigns business phone numbers, ensuring your team stays connected from day one. This integration simplifies communication workflows, reduces manual setup, and centralizes employee data across platforms.

Connect
Rippling
and
OpenPhone
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Rippling and OpenPhone integration work?

When you add or update employees in Rippling, the integration automatically provisions or updates their OpenPhone business phone numbers, syncing contact details and permissions without manual intervention.

Can I manage OpenPhone numbers directly from Rippling?

Yes, the integration allows you to manage phone number assignments and user settings within Rippling, streamlining your communication setup alongside other employee management tasks.

Does this integration support employee offboarding?

Absolutely. When an employee leaves your company and is offboarded in Rippling, their OpenPhone number can be automatically deactivated or reassigned, helping maintain security and reduce costs.

Is the integration secure and compliant?

Yes, both Rippling and OpenPhone prioritize data security and compliance. The integration uses secure APIs and follows industry best practices to protect your employee and communication data.

What are the benefits of using Rippling with OpenPhone together?

Combining Rippling and OpenPhone automates phone provisioning, reduces manual errors, accelerates employee onboarding, centralizes communication management, and enhances overall operational efficiency.

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