Shopify OAuth & Jira Integration | Secure E-commerce Issue Management

Explore Triggers and Actions

New Product Created (Instant)

Emit new event for each product added to a store

New product added to custom collection

Emit new event each time a product is added to a custom collection

New Page

Emit new event for each new page published

New Event Emitted (Instant)

Emit new event for each new Shopify event

New Customer Data Request

Emit new customer data requests for data via a GDPR request

New Article

Emit new event for each new article in a blog

New Abandoned Cart

Emit new event each time a user abandons their cart

Collection Updated (Instant)

Emit new event whenever a collection is updated

Add Attachment To Issue

Adds an attachment to an issue,

Add Comment To Issue

Adds a new comment to an issue,

Add Multiple Attachments To Issue

Adds multiple attachments to an issue.

Add Watcher To Issue

Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.

Assign Issue

Assigns an issue to a user.

Create Custom Field Options (Context)

Create a context for custom field options.

Create Issue

Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,

Create Jira Version in project

Creates a project version.,

Delete Project

Deletes a project,

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Shopify (Oauth) and Jira?

Our Shopify OAuth and Jira integration enables you to effortlessly sync your Shopify store data with Jira. Authenticate securely via Shopify OAuth to automatically create, track, and manage Jira issues based on your store's orders, customer requests, and operational workflows. This integration enhances collaboration between your e-commerce and development teams, ensuring faster resolution of issues and improved customer satisfaction.

Frequently asked questions

What is Shopify OAuth and why is it used in this integration?

Shopify OAuth is a secure authorization protocol that allows third-party applications to access your Shopify store data without sharing your login credentials. In this integration, it ensures safe and seamless authentication between your Shopify store and Jira.

How does the integration improve my workflow?

By connecting Shopify with Jira, you can automatically generate Jira issues from Shopify events like new orders or customer inquiries. This streamlines communication between your sales and development teams, accelerates issue resolution, and improves overall operational efficiency.

Is my Shopify data secure during the integration process?

Yes. The integration uses OAuth, which is a secure and industry-standard authorization method. Your credentials are never shared, and data transfer between Shopify and Jira is encrypted to protect your information.

Can I customize which Shopify events trigger Jira issues?

Absolutely. The integration allows you to configure specific Shopify events, such as order creation, refunds, or customer messages, to automatically create corresponding Jira issues tailored to your team's workflow.

Do I need technical expertise to set up the Shopify OAuth and Jira integration?

No advanced technical skills are required. Our integration provides a user-friendly setup process with step-by-step guidance to connect your Shopify store to Jira securely and quickly.

Shopify (Oauth) and Jira Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Shopify (Oauth) and Jira?

Frequently asked questions

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