Shopify Partner and Jira Integration

Explore Triggers and Actions

New App Charges

Trigger new events when new app charges made to your partner account.

New App Installs

Trigger new events when new shops install your app.

New App Uninstalls

Trigger new events when new shops uninstall your app.

New App Relationship Events

Trigger new events when new shops installs, uninstalls, subscribes or unsubscribes your app.

Get Task

Gets the status of a long-running asynchronous task,

Get All Projects

Gets metadata on all projects,

Get Issue

Gets the details for an issue.

Get Transitions

Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,

Get User

Gets details of user,

Get Users

Gets details of a list of users.

List Issue Comments

Lists all comments for an issue,

Search Issues with JQL

Search for issues using JQL (Jira Query Language).

Transition Issue

Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Shopify Partner and Jira?

Our Shopify Partner and Jira integration empowers e-commerce teams to automatically sync Shopify store events, customer feedback, and development tasks directly into Jira. This connection enhances collaboration between store managers, developers, and support teams by providing real-time updates and centralized issue tracking. Whether you're managing app development, store customizations, or customer requests, this integration ensures nothing falls through the cracks.

Frequently asked questions

How does the Shopify Partner and Jira integration work?

The integration automatically creates and updates Jira issues based on activities and events from your Shopify Partner store, such as bug reports, feature requests, and order-related issues, enabling your team to manage tasks efficiently within Jira.

Can I customize which Shopify events trigger Jira issues?

Yes, you can configure the integration to specify which Shopify events or notifications should create or update Jira issues, allowing you to tailor the workflow to your team's needs.

Is this integration secure and compliant with data privacy standards?

Absolutely. The integration uses secure API connections with encrypted data transfer and adheres to industry-standard data privacy and compliance regulations to protect your store and customer information.

Do I need technical expertise to set up the integration?

No technical expertise is required. Our step-by-step setup wizard guides you through connecting your Shopify Partner account with Jira, making the process quick and easy.

Which Jira plans support this integration?

The integration is compatible with Jira Cloud and Jira Server/Data Center plans that support API access and third-party app integrations.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Shopify Partner and Jira?

Frequently asked questions

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