Shopify Partner
RingCentral

Shopify Partner and Ringcentral Integration

Seamlessly connect your Shopify Partner store with RingCentral to enhance communication and streamline customer support.

Explore Triggers and Actions

New App Charges
Trigger new events when new app charges made to your partner account.
New App Installs
Trigger new events when new shops install your app.
New App Uninstalls
Trigger new events when new shops uninstall your app.
New App Relationship Events
Trigger new events when new shops installs, uninstalls, subscribes or unsubscribes your app.
Get Message
Get message from the Message Store. See the API docs
Create Meeting
Creates a new meeting.
Make CallOut
Creates a new outbound call out session. See the API docs
Create Contact
Creates a user personal contact.
Send SMS
Creates and sends a new text message.
Download Recording
Gets a recording and downloads it to the /tmp directory.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Shopify Partner and Ringcentral?

The Shopify Partner and RingCentral integration empowers Shopify Partners to manage customer interactions directly from their store dashboard. By combining Shopify’s robust e-commerce platform with RingCentral’s cloud-based communication tools, you can handle calls, messages, and video meetings effortlessly, improving customer engagement and boosting sales efficiency.

Connect
Shopify Partner
and
RingCentral
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What benefits does the Shopify Partner and RingCentral integration offer?

This integration enables real-time communication with customers, centralized call and message management, and enhanced collaboration through video conferencing—all within your Shopify Partner dashboard.

How do I set up the integration between Shopify Partner and RingCentral?

Simply install the RingCentral app from the Shopify App Store, connect your RingCentral account, and configure your communication preferences to start managing customer interactions seamlessly.

Can I track customer communication history within Shopify Partner?

Yes, the integration syncs call logs, messages, and meeting notes directly to customer profiles, providing a comprehensive communication history for better service.

Is the integration secure and compliant with data privacy standards?

Absolutely. Both Shopify and RingCentral adhere to strict security protocols and compliance standards to ensure your data and your customers’ information remain protected.

Does this integration support mobile devices?

Yes, you can manage calls, messages, and meetings on the go using RingCentral’s mobile app, fully integrated with your Shopify Partner account.

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