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Shopify Partner
WhatsApp Business

Shopify Partner and Whatsapp Business Integration

Seamlessly connect your Shopify store with WhatsApp Business to enhance customer engagement and boost sales.

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Explore Triggers and Actions

Triggers
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Events that start automations (reorder apps to see more triggers)
Actions
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Steps your automation takes in response (reorder apps to see more actions)
New App Charges
Trigger new events when new app charges made to your partner account.
New App Installs
Trigger new events when new shops install your app.
New App Uninstalls
Trigger new events when new shops uninstall your app.
New App Relationship Events
Trigger new events when new shops installs, uninstalls, subscribes or unsubscribes your app.
Send Voice Message
Sends a voice message
Send Text Using Template
Send a text message using a pre-defined template
Send Text Message
Sends a text message
List Message Templates
Lists message templates

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Shopify Partner and Whatsapp Business?

Our Shopify Partner integration with WhatsApp Business empowers merchants to communicate directly with customers through the world's most popular messaging app. Automate order notifications, provide real-time support, and send personalized promotions to increase customer satisfaction and drive repeat purchases—all within a unified platform.

Connect
Shopify Partner
and
WhatsApp Business
to streamline your company's workflows, automate tasks, and boost productivity.
Contact Sales

Frequently asked questions

How does the Shopify and WhatsApp Business integration work?

Once connected, your Shopify store can send automated order updates, shipping notifications, and promotional messages directly to customers via WhatsApp Business, enabling real-time communication and improved customer experience.

Is WhatsApp Business integration available for all Shopify stores?

Yes, any Shopify store partnered with our integration can enable WhatsApp Business messaging, provided they comply with WhatsApp’s commerce and messaging policies.

Can I customize the messages sent through WhatsApp Business?

Absolutely. You can tailor automated messages such as order confirmations, shipping updates, and promotional offers to match your brand voice and customer preferences.

Does this integration support two-way communication with customers?

Yes, customers can reply to your WhatsApp messages, allowing your support team to engage in real-time conversations and resolve queries quickly.

Are there any additional costs for using WhatsApp Business with Shopify?

While the integration itself is free, WhatsApp Business may charge fees based on message volume and template usage. Please refer to WhatsApp’s pricing policies for detailed information.

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