Slack
Aircall
Slack and Aircall Integration
Seamlessly connect your Aircall phone system with Slack to enhance team communication and streamline call management.
Seamlessly connect your Aircall phone system with Slack to enhance team communication and streamline call management.
The Slack and Aircall integration empowers your team to handle calls directly within Slack channels and DMs. Receive real-time call notifications, share call details instantly, and collaborate effortlessly without switching apps. This integration boosts productivity by centralizing communication and ensuring your team never misses an important call or message.
To set up the integration, navigate to your Aircall dashboard, select the Slack integration under the 'Integrations' tab, and follow the prompts to authorize and connect your Slack workspace. Once connected, customize your notification preferences and channel settings.
Yes, with this integration, you receive instant notifications for incoming, missed, and completed calls right within your chosen Slack channels or direct messages, keeping your team informed in real-time.
While the integration primarily focuses on notifications and call information sharing, you can initiate calls by clicking on Aircall numbers shared within Slack, which will open your Aircall app to place the call.
Absolutely. After each call, key details such as call duration, caller information, and call recordings can be automatically posted to designated Slack channels, facilitating easy collaboration and follow-up.
Yes, both Slack and Aircall use industry-leading security protocols to ensure your data is protected. The integration uses secure OAuth authentication and encrypted data transfer to maintain privacy and compliance.
