Slack
Gmail

Slack and Gmail Integration

Connecting Slack with Gmail helps businesses eliminate manual work and reduce errors. With Ayudo, your data stays perfectly in sync between Slack and Gmail, enabling faster workflows, better collaboration, and improved customer experiences.

Explore Triggers and Actions

New User Mention (Instant)
Emit new event when a username or specific keyword is mentioned in a channel
New Saved Message (Instant)
Emit new event when a message is saved
New User Added (Instant)
Emit new event when a new member joins a workspace
New Reaction Added (Instant)
Emit new event when a member has added an emoji reaction to a message
New Keyword Mention (Instant)
Emit new event when a specific keyword is mentioned in a channel
New Direct Message (Instant)
Emit new event when a message was posted in a direct message channel
New Interaction Events (Instant)
Emit new events on new Slack interactivity events sourced from Block Kit interactive elements
New Channel Created (Instant)
Emit new event when a new channel is created
New Message In Channels (Instant)
Emit new event when a new message is posted to one or more channels
Create Draft
Create a draft from your Google Workspace email account
Approve Workflow
Suspend the workflow until approved by email
Add Label to Email
Add label(s) to an email message

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Slack and Gmail?

Pairing Slack with Gmail gives teams a unified flow where channels meet emails without manual copy paste. Field mapping, conditional rules, and two way options help you control how data flows and who is notified. This gives your team better visibility, faster follow ups, and cleaner reporting across both systems. For example, Slack alerts for targeted emails Email bridge for Slack messages

Connect
Slack
and
Gmail
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What is a practical way to use Slack with Gmail?

A straightforward win is Email bridge for Slack messages. This turns a manual hop between systems into a reliable flow so the right people are informed and records stay accurate.

Can Ayudo react when trigger new event when a message was posted in a direct message channel and then perform Approve Workflow in Gmail?

Yes, you can set up a workflow so that when trigger new event when a message was posted in a direct message channel, Ayudo carries out Approve Workflow in Gmail. You control filters and field mappings so only the right events trigger the action.

Can we start from Gmail and drive Send Message to Channel in Slack?

Absolutely. When trigger new event when a new email is received, Ayudo can run Send Message to Channel in Slack so both systems stay aligned and the next step happens without waiting on someone to copy updates over.

How customizable is setup for Slack and Gmail integration?

You can configure one way or two way sync, set field mappings, and add rules to include or exclude records by status, priority, or labels so the data stays relevant and clean.

What problems does connecting Slack and Gmail actually solve?

The integration reduces duplicate entry and makes key context available where your team already works. Ayudo syncs important updates automatically which shortens handoffs and prevents avoidable mistakes.

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