Slack and Jira Integration

Explore Triggers and Actions

New User Mention (Instant)

New event when a username or specific keyword is mentioned in a channel.

New Saved Message (Instant)

New event when a message is saved.

New User Added (Instant)

New event when a new member joins a workspace.

New Reaction Added (Instant)

New event when a member has added an emoji reaction to a message.

New Keyword Mention (Instant)

New event when a specific keyword is mentioned in a channel.

New Direct Message (Instant)

New event when a message was posted in a direct message channel.

New Interaction Events (Instant)

New events on new Slack interactivity events sourced from Block Kit interactive elements.

New Channel Created (Instant)

New event when a new channel is created.

New Message In Channels (Instant)

New event when a new message is posted to one or more channels.

Add Attachment To Issue

Adds an attachment to an issue,

Add Comment To Issue

Adds a new comment to an issue,

Add Multiple Attachments To Issue

Adds multiple attachments to an issue.

Add Watcher To Issue

Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.

Assign Issue

Assigns an issue to a user.

Create Custom Field Options (Context)

Create a context for custom field options.

Create Issue

Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,

Create Jira Version in project

Creates a project version.,

Delete Project

Deletes a project,

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Slack and Jira?

Our Slack and Jira integration allows your team to stay updated and manage Jira issues directly within Slack. Receive real-time notifications, create and assign issues, and collaborate without switching apps. This integration ensures that your development and communication tools work together effortlessly, helping your team resolve tasks faster and keep projects on track.

Frequently asked questions

How do I connect Slack with Jira?

To connect Slack with Jira, install the Jira Cloud app from the Slack App Directory, then authenticate your Jira account and select the projects you want to integrate. Once connected, you can start receiving notifications and managing issues directly from Slack.

Can I create Jira issues directly from Slack?

Yes! You can create new Jira issues within Slack using simple commands or interactive message buttons, making it easy to log tasks without leaving your conversation.

Will I receive real-time updates about Jira issues in Slack?

Absolutely. The integration sends real-time notifications about issue updates, comments, status changes, and more, so your team stays informed instantly.

Can I customize which Jira notifications I receive in Slack?

Yes, you can tailor notifications by project, issue type, or event to ensure you only get relevant updates in your Slack channels or direct messages.

Is the Slack and Jira integration secure?

Security is our priority. The integration uses OAuth for authentication and adheres to industry-standard security practices to protect your data and privacy.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Slack and Jira?

Frequently asked questions

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