Slack
Microsoft Teams

Slack and Microsoft Teams Integration

Seamlessly connect Slack and Microsoft Teams to streamline your team's communication and collaboration.

Explore Triggers and Actions

New User Mention (Instant)
New event when a username or specific keyword is mentioned in a channel.
New Saved Message (Instant)
New event when a message is saved.
New User Added (Instant)
New event when a new member joins a workspace.
New Reaction Added (Instant)
New event when a member has added an emoji reaction to a message.
New Keyword Mention (Instant)
New event when a specific keyword is mentioned in a channel.
New Direct Message (Instant)
New event when a message was posted in a direct message channel.
New Interaction Events (Instant)
New events on new Slack interactivity events sourced from Block Kit interactive elements.
New Channel Created (Instant)
New event when a new channel is created.
New Message In Channels (Instant)
New event when a new message is posted to one or more channels.
Create Channel
Create a new channel in Microsoft Teams.
List Channels
Lists all channels in a Microsoft Team.
List Shifts
Get the list of shift instances for a team.
Send Channel Message
Send a message to a team's channel.
Send Chat Message
Send a message to a team's chat.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Slack and Microsoft Teams?

Our Slack and Microsoft Teams integration bridges the gap between two of the most popular collaboration platforms. It enables your team to send messages, share files, and receive notifications across both apps without switching contexts. Enhance productivity by unifying conversations, reducing communication silos, and ensuring everyone stays in the loop regardless of their preferred platform.

Connect
Slack
and
Microsoft Teams
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Slack and Microsoft Teams integration work?

The integration syncs messages and notifications between Slack and Microsoft Teams channels or direct messages, allowing users on either platform to communicate seamlessly in real time without switching apps.

Can I share files between Slack and Microsoft Teams using this integration?

Yes, you can share files across both platforms. Files shared in one app will be accessible to users in the connected channel or chat on the other platform.

Is the integration secure and compliant with data privacy standards?

Absolutely. Our integration uses encrypted connections and adheres to industry-standard security protocols to ensure your data remains private and compliant with regulations.

Do I need admin permissions to set up the integration?

Yes, admin permissions are required on both Slack and Microsoft Teams to authorize and configure the integration properly.

Can I customize which channels or teams are connected?

Yes, you can select specific Slack channels and Microsoft Teams teams or channels to sync, giving you full control over where communication is bridged.

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