Slack

WhatsApp Business

Slack and Whatsapp Business Integration

Seamlessly connect your Slack workspace with WhatsApp Business to streamline communication and boost team productivity.

Get Started See Ayudo in action

Explore Triggers and Actions

New User Mention (Instant)

New event when a username or specific keyword is mentioned in a channel.

New Saved Message (Instant)

New event when a message is saved.

New User Added (Instant)

New event when a new member joins a workspace.

New Reaction Added (Instant)

New event when a member has added an emoji reaction to a message.

New Keyword Mention (Instant)

New event when a specific keyword is mentioned in a channel.

New Direct Message (Instant)

New event when a message was posted in a direct message channel.

New Interaction Events (Instant)

New events on new Slack interactivity events sourced from Block Kit interactive elements.

New Channel Created (Instant)

New event when a new channel is created.

New Message In Channels (Instant)

New event when a new message is posted to one or more channels.

Send Voice Message

Sends a voice message

Send Text Using Template

Send a text message using a pre-defined template

Send Text Message

Sends a text message

List Message Templates

Lists message templates

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Slack and Whatsapp Business?

Our Slack and WhatsApp Business integration enables you to send and receive WhatsApp messages directly within Slack channels and DMs. Stay on top of customer conversations, share updates instantly, and collaborate with your team without switching apps. Automate notifications, manage customer queries, and enhance your support workflow effortlessly.

Frequently asked questions

How do I connect WhatsApp Business with Slack?

Simply authenticate your WhatsApp Business account within our integration dashboard, then link it to your Slack workspace. Follow the step-by-step setup guide to configure channels and permissions.

Can I receive WhatsApp messages directly in Slack?

Yes! Incoming WhatsApp messages will appear in your designated Slack channels or direct messages, allowing your team to respond quickly without leaving Slack.

Is it possible to send WhatsApp messages from Slack?

Absolutely. You can compose and send WhatsApp messages directly from Slack, making customer communication faster and more efficient.

Does this integration support group chats and multimedia messages?

Yes, the integration supports WhatsApp group chats as well as multimedia messages including images, videos, and documents within Slack.

Is my data secure when using this integration?

We prioritize your data security with end-to-end encryption for WhatsApp messages and adhere to strict compliance standards to keep your communications safe.

Slack and Whatsapp Business Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Slack and Whatsapp Business?

Frequently asked questions

Built by folks who built

AI That Works for Support Teams