Slack
Zendesk Sell

Slack and Zendesk Sell Integration

Seamlessly connect Slack with Zendesk Sell to boost your sales team's collaboration and productivity.

Explore Triggers and Actions

New User Mention (Instant)
New event when a username or specific keyword is mentioned in a channel.
New Saved Message (Instant)
New event when a message is saved.
New User Added (Instant)
New event when a new member joins a workspace.
New Reaction Added (Instant)
New event when a member has added an emoji reaction to a message.
New Keyword Mention (Instant)
New event when a specific keyword is mentioned in a channel.
New Direct Message (Instant)
New event when a message was posted in a direct message channel.
New Interaction Events (Instant)
New events on new Slack interactivity events sourced from Block Kit interactive elements.
New Channel Created (Instant)
New event when a new channel is created.
New Message In Channels (Instant)
New event when a new message is posted to one or more channels.
Create Contact
Creates a new contact.
Create Lead
Creates a new lead.
Create Task
Creates a new task.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Slack and Zendesk Sell?

The Slack and Zendesk Sell integration empowers sales teams to streamline communication and manage deals more efficiently. Receive real-time notifications about deal updates, automate task assignments, and collaborate directly within Slack channels without switching apps. This integration ensures your team stays aligned, responds faster to opportunities, and closes deals quicker.

Connect
Slack
and
Zendesk Sell
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Slack and Zendesk Sell integration improve sales team collaboration?

By bringing Zendesk Sell notifications and updates directly into Slack channels, the integration enables instant communication and faster decision-making, reducing the need to switch between platforms.

Can I customize which Zendesk Sell notifications appear in Slack?

Yes, you can tailor notifications to specific deal stages, tasks, or team members to ensure your Slack channels only receive relevant updates.

Is it possible to create or update Zendesk Sell deals from Slack?

While the integration primarily focuses on notifications and alerts, you can quickly access Zendesk Sell records from Slack to update deals or add notes, streamlining your workflow.

What are the setup requirements for the Slack and Zendesk Sell integration?

You need active accounts on both Slack and Zendesk Sell with appropriate permissions. The integration can be enabled via the Zendesk Sell marketplace or Slack app directory with guided setup steps.

Does this integration support multiple Slack channels and Zendesk Sell teams?

Yes, you can configure notifications and workflows across multiple Slack channels and Zendesk Sell teams to fit your organization's structure.

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