Smartsheet
Box

Smartsheet and Box Integration

Seamlessly connect Smartsheet and Box to streamline your project workflows and enhance file management.

Explore Triggers and Actions

New Row Added (Instant)
Trigger new event when a row is added to a sheet.
New Comment Added (Instant)
Trigger new event when a comment is added in a sheet.
New Row Deleted (Instant)
Trigger new event when a row is deleted from a sheet.
New Row Updated (Instant)
Trigger new event when a row is upedated in a sheet.
Get Comments
Fetches comments for a file.
Search Content
Searches for files, folders, web links, and shared files across the users content or across the entire enterprise.
Download File
Downloads a file from Box to your workflow's `/tmp` directory.
Upload a File
Uploads a small file to Box.
Upload File Version
Update a file's content.
Create Box Sign Request
Creates a signature request. This involves preparing a document for signing and sending the signature request to signers.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Smartsheet and Box?

The Smartsheet and Box integration empowers teams to effortlessly link project tasks with secure file storage. Automatically sync documents, attach files directly from Box into Smartsheet rows, and maintain real-time updates across both platforms. This integration simplifies collaboration by centralizing project data and content, reducing manual work, and ensuring your team always has access to the latest files within your project management environment.

Connect
Smartsheet
and
Box
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Smartsheet and Box integration work?

The integration allows you to attach files stored in Box directly to Smartsheet rows, sync file updates automatically, and access Box content without leaving Smartsheet. This creates a seamless connection between your project tasks and document storage.

Can I automate file syncing between Smartsheet and Box?

Yes, the integration supports automation rules that can trigger file syncing or updates based on changes in Smartsheet, ensuring your Box files stay current with project progress.

Is my data secure when using the integration?

Absolutely. Both Smartsheet and Box use industry-leading security protocols, including encryption and access controls, to protect your data during transfer and storage.

Do I need separate accounts for Smartsheet and Box to use the integration?

Yes, you need active accounts on both platforms. The integration connects your existing Smartsheet and Box accounts to enable file sharing and syncing.

Can I collaborate with external partners using this integration?

Yes, you can share Box files linked in Smartsheet with external collaborators, provided they have the appropriate permissions in Box, facilitating smooth collaboration beyond your internal team.

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