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Smartsheet
Confluence

Smartsheet and Confluence Integration

Seamlessly connect your project management with team collaboration using the Smartsheet and Confluence integration.

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Explore Triggers and Actions

Triggers
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Events that start automations (reorder apps to see more triggers)
Actions
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Steps your automation takes in response (reorder apps to see more actions)
New Row Added (Instant)
Trigger new event when a row is added to a sheet.
New Comment Added (Instant)
Trigger new event when a comment is added in a sheet.
New Row Deleted (Instant)
Trigger new event when a row is deleted from a sheet.
New Row Updated (Instant)
Trigger new event when a row is upedated in a sheet.
Create Page
Creates a new page in the space.
Create Post
Creates a new page or blog post on Confluence.
Delete Post
Removes a blog post from Confluence by its ID. Use with caution, the action is irreversible.
Search Content
Searches for content using the Confluence Query Language (CQL).
Update a Post
Updates a page or blog post on Confluence by its ID.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Smartsheet and Confluence?

The Smartsheet and Confluence integration empowers teams to embed live Smartsheet sheets, reports, and dashboards directly within Confluence pages. This fusion streamlines project tracking, enhances transparency, and fosters real-time collaboration without switching between platforms. Keep your documentation and project data synchronized effortlessly, enabling your team to make informed decisions faster.

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Smartsheet
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Confluence
to streamline your company's workflows, automate tasks, and boost productivity.
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Frequently asked questions

How do I embed a Smartsheet sheet into a Confluence page?

Simply use the Smartsheet macro within Confluence, authenticate your Smartsheet account, and select the sheet or report you want to embed. The live data will then appear directly on your Confluence page.

Is the embedded Smartsheet data updated in real-time?

Yes, any changes made in Smartsheet are reflected in real-time on your Confluence pages, ensuring your team always views the most current information.

Can I control who can view or edit the embedded Smartsheet content in Confluence?

Access to embedded Smartsheet content respects the permissions set in Smartsheet. Only users with appropriate Smartsheet access can view or edit the embedded data within Confluence.

Does this integration support embedding dashboards as well as sheets?

Yes, you can embed Smartsheet dashboards, sheets, and reports into Confluence, providing a comprehensive view of your project status and metrics.

Are there any additional costs for using the Smartsheet and Confluence integration?

The integration is available to users with active Smartsheet and Confluence subscriptions. No extra fees are charged specifically for the integration itself.

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