Smartsheet
Copper

Smartsheet and Copper Integration

Seamlessly connect Smartsheet and Copper to streamline your project management and CRM workflows.

Explore Triggers and Actions

New Row Added (Instant)
Trigger new event when a row is added to a sheet.
New Comment Added (Instant)
Trigger new event when a comment is added in a sheet.
New Row Deleted (Instant)
Trigger new event when a row is deleted from a sheet.
New Row Updated (Instant)
Trigger new event when a row is upedated in a sheet.
Associate to Project
Relates an existing project with an existing CRM object.
Create or Update Person
Creates a new person or updates an existing one based on email address.
Create or Update Project
Creates a new project or updates an existing one based on the project name.
Get Object
Retrieves an existing CRM object.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Smartsheet and Copper?

The Smartsheet and Copper integration empowers your team to synchronize data between your project management and customer relationship platforms effortlessly. Automatically update project statuses in Smartsheet based on Copper CRM activities, track sales pipelines alongside project timelines, and ensure your teams stay aligned with real-time data syncing. This integration eliminates manual data entry, reduces errors, and enhances collaboration across departments.

Connect
Smartsheet
and
Copper
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What benefits does the Smartsheet and Copper integration provide?

This integration helps unify your project management and CRM data, enabling real-time updates, improved collaboration, and reduced manual work, ultimately boosting productivity and data accuracy.

How does data synchronization work between Smartsheet and Copper?

Data synchronization is automated based on triggers you set, such as updating a deal stage in Copper that then updates corresponding project details in Smartsheet, ensuring both platforms reflect the latest information.

Can I customize which data fields sync between Smartsheet and Copper?

Yes, the integration allows you to map and customize specific fields to sync, so you can tailor the data flow to fit your unique business processes.

Is technical expertise required to set up the integration?

No technical expertise is needed. The integration setup is user-friendly with guided steps, allowing you to connect Smartsheet and Copper quickly without coding.

Does the integration support real-time updates?

Yes, the integration supports near real-time syncing, ensuring your teams always have access to the most current data across both platforms.

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