Smartsheet
Docusign

Smartsheet and Docusign Integration

Seamlessly combine Smartsheet’s powerful work management with DocuSign’s secure e-signature capabilities to accelerate your document workflows.

Explore Triggers and Actions

New Row Added (Instant)
Trigger new event when a row is added to a sheet.
New Comment Added (Instant)
Trigger new event when a comment is added in a sheet.
New Row Deleted (Instant)
Trigger new event when a row is deleted from a sheet.
New Row Updated (Instant)
Trigger new event when a row is upedated in a sheet.
Create Draft
Create and send an envelope, or create a draft envelope.
Create Signature Request
Creates a signature request from a template
Download Documents
Download the documents of an envelope to the /tmp directory.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Smartsheet and Docusign?

The Smartsheet and DocuSign integration empowers teams to automate contract approvals, streamline signature collection, and track document status directly within Smartsheet. By connecting these two platforms, users can send documents for signature, receive real-time updates, and maintain a centralized record of all signed agreements without leaving their project workspace. This integration reduces manual steps, enhances compliance, and speeds up business processes.

Connect
Smartsheet
and
Docusign
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Smartsheet and DocuSign integration work?

The integration allows you to send documents stored or managed in Smartsheet directly to DocuSign for electronic signatures. Once sent, you can track the signing status and receive completed documents back in Smartsheet, keeping your workflow centralized and efficient.

Do I need separate accounts for Smartsheet and DocuSign to use the integration?

Yes, you need active accounts on both Smartsheet and DocuSign. The integration connects these accounts to enable seamless document sending and signature tracking between the two platforms.

Can I automate sending signature requests through this integration?

Absolutely. You can set up automated workflows in Smartsheet to trigger DocuSign signature requests based on specific conditions or status changes, reducing manual effort and speeding up approvals.

Is the integration secure and compliant with e-signature regulations?

Yes. DocuSign is compliant with major e-signature laws such as ESIGN and eIDAS, and the integration maintains secure data transfer between Smartsheet and DocuSign to protect your sensitive documents.

What types of documents can I send for signature using this integration?

You can send a variety of document types including contracts, agreements, NDAs, purchase orders, and any other files supported by DocuSign for electronic signatures.

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