Smartsheet
Microsoft Entra ID

Smartsheet and Microsoft Entra Id Integration

Seamlessly connect Smartsheet with Microsoft Entra ID to enhance security and streamline user management.

Explore Triggers and Actions

New Row Added (Instant)
Trigger new event when a row is added to a sheet.
New Comment Added (Instant)
Trigger new event when a comment is added in a sheet.
New Row Deleted (Instant)
Trigger new event when a row is deleted from a sheet.
New Row Updated (Instant)
Trigger new event when a row is upedated in a sheet.
Add Member To Group
Adds a member to a group Microsoft Entra ID.
Remove Member From Group
Removes a member from a group Microsoft Entra ID.
Search Groups
Searches for groups by name or description.
Update User
Updates an existing user in Microsoft Entra ID.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Smartsheet and Microsoft Entra Id?

The integration between Smartsheet and Microsoft Entra ID empowers organizations to unify identity and access management with their project and work management platform. By leveraging Microsoft Entra ID’s robust authentication and authorization capabilities, users can enjoy secure single sign-on (SSO), automated provisioning, and centralized access control within Smartsheet. This integration simplifies user lifecycle management, enhances compliance, and ensures that only authorized personnel can access critical project data.

Connect
Smartsheet
and
Microsoft Entra ID
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What benefits does integrating Smartsheet with Microsoft Entra ID provide?

Integrating Smartsheet with Microsoft Entra ID offers secure single sign-on, streamlined user provisioning and deprovisioning, centralized access management, and enhanced compliance through consistent identity policies.

How does single sign-on (SSO) work with this integration?

With SSO enabled via Microsoft Entra ID, users can access Smartsheet using their existing Microsoft credentials without needing to log in separately, improving security and user experience.

Can I automate user provisioning and deprovisioning in Smartsheet using Microsoft Entra ID?

Yes, the integration supports automated user provisioning and deprovisioning, ensuring that user access to Smartsheet is granted or revoked in real-time based on changes in Microsoft Entra ID.

Is this integration suitable for enterprises with strict compliance requirements?

Absolutely. By centralizing identity and access management through Microsoft Entra ID, organizations can enforce consistent security policies and maintain audit trails, helping meet regulatory and compliance standards.

How do I set up the integration between Smartsheet and Microsoft Entra ID?

Setup involves configuring Smartsheet as an enterprise application within the Microsoft Entra ID portal, enabling SSO, and setting up provisioning rules. Detailed step-by-step guides are available in both platforms’ documentation.

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