Smartsheet
Pipedrive

Smartsheet and Pipedrive Integration

Seamlessly connect Smartsheet and Pipedrive to streamline your sales and project management workflows.

Explore Triggers and Actions

New Row Added (Instant)
Trigger new event when a row is added to a sheet.
New Comment Added (Instant)
Trigger new event when a comment is added in a sheet.
New Row Deleted (Instant)
Trigger new event when a row is deleted from a sheet.
New Row Updated (Instant)
Trigger new event when a row is upedated in a sheet.
Add Person
Adds a new person.
Get Lead by ID
Get a lead by its ID.
Get person details
Get details of a person by their ID.
Remove Duplicate Notes
Remove duplicate notes from an object in Pipedrive. for.
Search Leads
Search for leads by name or email.
Search Notes
Search for notes in Pipedrive.
Search persons
Searches all Persons by `name`, `email`, `phone`, `notes` and/or custom fields. This endpoint is a wrapper of `/v1/itemSearch` with a narrower OAuth scope. Found Persons can be filtered by Organization ID. See the Pipedrive API docs
Update Deal
Updates the properties of a deal.
Update Person
Updates an existing person in Pipedrive.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Smartsheet and Pipedrive?

The Smartsheet and Pipedrive integration empowers teams to synchronize sales pipelines with project tracking effortlessly. Automatically update Smartsheet rows based on Pipedrive deal stages, keep your project timelines aligned with sales progress, and enhance collaboration across departments. This integration eliminates manual data entry, reduces errors, and ensures your sales and operations teams stay in sync for faster deal closures and project delivery.

Connect
Smartsheet
and
Pipedrive
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What data syncs between Smartsheet and Pipedrive?

You can sync deal information such as deal stages, contact details, and custom fields from Pipedrive to Smartsheet rows, enabling real-time updates on project status and sales progress.

How do I set up the Smartsheet and Pipedrive integration?

Setup is simple: connect your Smartsheet and Pipedrive accounts through the integration platform, map the fields you want to sync, and configure triggers to automate updates between both systems.

Can I customize which Smartsheet sheets sync with Pipedrive data?

Yes, you can select specific sheets and define which columns correspond to Pipedrive fields, allowing tailored synchronization based on your workflow needs.

Does the integration support two-way data syncing?

Currently, the integration supports one-way syncing from Pipedrive to Smartsheet to keep project tracking aligned with sales updates. Two-way syncing may be available in future updates.

Is my data secure when using the integration?

Absolutely. The integration uses secure authentication protocols and encrypts data transfers to ensure your information remains protected at all times.

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