Stripe
Twilio

Stripe and Twilio Integration

Seamlessly connect Stripe payments with Twilio messaging to automate customer communications and enhance your billing workflows.

Explore Triggers and Actions

Canceled Subscription
New event for each new canceled subscription.
New Custom Webhook Events
New event on each webhook event.
Send Message
Send an SMS text with optional media files
Send SMS Verification
Send an SMS verification to a phone number
List Transcripts
Return a list of transcripts
Phone Number Lookup
Lookup information about a phone number
List Messages
Return a list of messages associated with your account
List Message Media
Return a list of media associated with your message
List Calls
Return a list of calls associated with your account
Get Transcripts
Retrieves full transcripts for the specified transcript SIDs
Get Message
Return details of a message

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Stripe and Twilio?

Our Stripe and Twilio integration empowers your business to instantly notify customers about payment statuses, send automated receipts, and manage subscription alerts via SMS or voice calls. By combining Stripe’s secure payment processing with Twilio’s reliable communication platform, you can create personalized, real-time interactions that improve customer engagement and reduce manual follow-ups.

Connect
Stripe
and
Twilio
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Stripe and Twilio integration work?

The integration connects your Stripe account with Twilio’s messaging services to automatically trigger SMS or voice notifications based on payment events such as successful charges, failed payments, or subscription renewals.

Can I customize the messages sent to my customers?

Yes, you can fully customize the content, timing, and format of messages to match your brand voice and specific customer communication needs using our easy-to-use message templates.

Is the integration secure and compliant?

Absolutely. Both Stripe and Twilio adhere to industry-leading security standards including PCI DSS for payments and GDPR for data privacy, ensuring your customer data and communications remain safe.

What types of notifications can I send using this integration?

You can send payment confirmations, subscription renewal reminders, failed payment alerts, refund notifications, and any other billing-related messages directly to your customers via SMS or voice calls.

Do I need technical skills to set up the integration?

No technical expertise is required. Our integration offers a simple setup process with step-by-step guidance, and you can manage all configurations through an intuitive dashboard.

Built by folks who built