Twilio and Discord Integration

Explore Triggers and Actions

New Transcript Created

Emit new event when a new call transcript is created

New Incoming SMS (Instant)

Emit new event every time an SMS is sent to the phone number set

New Call (Instant)

Emit new event each time a call to the phone number is completed

New Recording

Emit new event when a new call recording is created

New Phone Number

Emit new event when you add a new phone number to your account

Send Message (Advanced)

Send a simple or structured message (using embeds) to a Discord channel

Send Message

Send a simple message to a Discord channel

Send Message With File

Post a message with an attached file

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Twilio and Discord?

Our Twilio and Discord integration enables businesses and developers to automate and streamline communications by bridging Twilio’s SMS, voice, and messaging services directly into Discord servers. This powerful connection allows you to send notifications, alerts, and interactive messages to your Discord community, manage customer interactions in real-time, and create custom workflows that boost engagement and operational efficiency.

Frequently asked questions

What can I do with the Twilio and Discord integration?

You can automate sending SMS alerts to Discord channels, receive Discord messages as SMS or voice calls, create interactive bots that respond to user input, and synchronize communication workflows between Twilio and Discord to improve customer engagement and team collaboration.

Is coding required to set up the integration?

Basic setup can be done with minimal coding using pre-built connectors and no-code platforms, but for advanced customization and automation, some programming knowledge of APIs and webhooks will be beneficial.

Can I send SMS notifications from Discord using this integration?

Yes, you can configure the integration to send SMS notifications triggered by events or messages within your Discord server, ensuring timely communication with your audience or team members outside of Discord.

How secure is the data shared between Twilio and Discord?

The integration uses secure API connections with encryption protocols to protect your data. Both Twilio and Discord follow industry-standard security practices to ensure your communications and information remain safe.

Are there any costs associated with using the Twilio and Discord integration?

While the integration itself may be free depending on the platform you use, Twilio charges based on usage of its communication services such as SMS and voice calls. Discord is free to use, but some advanced features may require a subscription.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Twilio and Discord?

Frequently asked questions

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