Twilio and Etsy Integration

Explore Triggers and Actions

New Transcript Created

Emit new event when a new call transcript is created

New Incoming SMS (Instant)

Emit new event every time an SMS is sent to the phone number set

New Call (Instant)

Emit new event each time a call to the phone number is completed

New Recording

Emit new event when a new call recording is created

New Phone Number

Emit new event when you add a new phone number to your account

Create Draft Listing Product

Creates a physical draft listing product in a shop on the Etsy channel.

Get Listing Inventory

Retrieves the inventory record for a listing by listing ID.

Delete Listing

Open API V3 endpoint to delete a ShopListing. A ShopListing can be deleted only if the state is one of the following: `SOLD_OUT`, `DRAFT`, `EXPIRED`, `INACTIVE`, `ACTIVE` and `is_available` or `ACTIVE` and has seller flags: `SUPRESSED` (frozen), `VACATION`, `CUSTOM_SHOPS` (pattern), `SELL_ON_FACEBOOK`.

Update Listing Property

Updates or populates the properties list defining product offerings for a listing. Each offering requires both a `value` and a `value_id` that are valid for a `scale_id` assigned to the listing or that you assign to the listing with this request.

Get Listing

Retrieves a listing record by listing ID.

Update Listing Inventory

Updates the inventory for a listing identified by a listing ID.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Twilio and Etsy?

Our Twilio and Etsy integration empowers Etsy sellers to automate and personalize customer interactions through SMS, voice calls, and notifications. Stay informed about new orders, send shipping updates, and engage customers with timely messages—all from one unified platform. This integration streamlines your workflow, improves customer satisfaction, and helps grow your Etsy business effortlessly.

Frequently asked questions

What benefits does the Twilio and Etsy integration offer?

The integration allows Etsy sellers to automate order notifications, send personalized SMS updates, and manage customer communications efficiently, leading to improved customer engagement and faster response times.

How do I set up the Twilio and Etsy integration?

Simply connect your Etsy store with your Twilio account through our platform by following the step-by-step setup guide. Once connected, you can customize your messaging workflows and start automating communications immediately.

Can I send automated shipping updates to my Etsy customers?

Yes, the integration enables automatic SMS notifications to customers when their orders are shipped, providing real-time updates and enhancing the post-purchase experience.

Is customer data secure when using this integration?

Absolutely. We prioritize data security by adhering to industry best practices and ensuring that all customer information is encrypted and handled in compliance with privacy regulations.

Do I need coding skills to use the Twilio and Etsy integration?

No coding skills are required. Our user-friendly interface allows you to set up and manage the integration with ease, making it accessible for sellers of all technical levels.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Twilio and Etsy?

Frequently asked questions

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